Passenger Service Executive || Airport Ground Staff Job
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Position: Passenger Service Executive Company Overview: Bluespirit is a leading airport ground handling company based in Mumbai Maharashtra. We provide a range of services to airlines including passenger handling baggage handling and aircraft servicing. Our team is dedicated to providing exceptional customer service and ensuring a smooth and efficient travel experience for all passengers. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Passenger Service Executive. As a Passenger Service Executive you will be responsible for providing excellent customer service to all passengers at the airport. You will assist passengers with check-in boarding and any other inquiries they may have. You will also be responsible for ensuring the safety and security of all passengers throughout their journey. Key Responsibilities: - Greet and assist passengers at check-in counters boarding gates and other designated areas - Check passengers travel documents and ensure they are valid - Assist passengers with baggage check-in and collection - Provide information and assistance to passengers regarding flight schedules delays and any other inquiries - Handle any issues or complaints from passengers in a professional and timely manner - Ensure the safety and security of all passengers by following standard operating procedures - Communicate effectively with other airport staff and airline personnel to ensure a smooth travel experience for passengers - Handle cash and process payments for excess baggage upgrades and other services - Maintain a clean and organized work area at all times - Adhere to all company policies and procedures to ensure a safe and efficient work environment Qualifications: - High school diploma or equivalent - Previous customer service experience is preferred - Excellent communication and interpersonal skills - Ability to remain calm and professional in high-stress situations - Strong problem-solving and decision-making skills - Willingness to work in a fast-paced and dynamic environment - Must be able to work flexible hours including weekends and holidays - Fluency in English and Hindi is required knowledge of other languages is a plus - Must be physically fit and able to stand for long periods of time If you are a team player with a passion for providing exceptional customer service we encourage you to apply for this exciting opportunity. Join our team at Bluespirit and be a part of creating a positive travel experience for all passengers.
