Case Manager Anna's House
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Job Location:
Bel Air, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Pay rate: Starting at $51200
Catholic Charities is seeking a Case Manager in the Weinberg Housing and Resource Center. The Case Manager assesses household needs coordinates resources based on goals and provides advocacy information and referral services. The work schedule Monday-Friday 9 AM - 5 PM.
Annas House provides eight onsite transitional living spaces to the broad array of homeless services it provides today including emergency shelter transitional housing for families fleeing domestic violence community supportive housing and rapid re-housing. Annas House provides supportive services where each family or individual begins to take charge of their life and recognizes their own capabilities and self-worth. Our goal is to provide personalized assistance and encouragement to each client as they move toward self-sufficiency.
JOB DUTIES & RESPONSIBILITIES
- Develops Individualized Service Plans (ISPs) in collaboration with participants with a clear focus on achieving self-sufficiency within the establishedtimeframe and tracks progress to ensuretimelygoal completion.
- Conducts thorough self-sufficiency assessments at intake and service closure using the Arizona Self-SufficiencyMatrix andaccuratelydocuments andcommunicatesresults to inform service planning.
- Maintains consistent contact and conducts required visits to evaluate progress address challenges and ensure participant engagement and compliance with the ISP.
- Advocates effectively for individuals families and children securing needed services within the community and following up to confirm support is received.
- Collaborateswith staff and volunteers to actively engage clients in programs that support their path toself-sufficiency andtakesinitiative to ensure service alignment with individual goals.
- Maintainsaccurateand up-to-date case files enters data into the Service Point databasein a timely manner and ensures data integrity to support reporting and analysis.
- Assistsclients in accessing and completing applications for eligible benefits such as emergency cashassistance SNAP day care vouchers and eviction prevention and follows up to track outcomes andprovidefurther support as needed.
- Collects inputs and reports datain accordance withprogram requirements and keeps supervisors informed of trends issues and participant outcomes.
- Perform other duties as assigned.
Program Specific Duties:
Employees working in the following program(s) have responsibilities that are in addition to the above duties and responsibilities.These include but are not limited to:
Annas House:
- Participatesin local Continuum of Care Meetings and Committees.
- FacilitatesLife Skillsclasses and providesafter careservices to clients for up to twelve months.
- Providesdirectionto the Program Assistants in support of case management.
Housing Services:
- Ensures compliance with the U.S. Department of Housing and Urban Development (HUD) rules and regulations and passing annual HUD audits and other privately funded programs.
- Coordinates housing leased to or for clients negotiates leases with the landlords and occupancy agreements with residents;maintainsongoing contact with realty representatives and property managers to ensure good relations.
- Inspectsthe property and/or apartments at specific intervals.
- Reinforces occupancy policies and procedures byinitiatingprocedures for non-payment of rent
- Monitors the upkeep of the property including snow & trash removal landscaping and routine maintenance and repairs.
Education & Experience Requirements:
Case Manager
- Bachelors degree in Human Services Social Work or related field.
- Two years related experience.
- Excellent knowledge of case management and crisis intervention services
- An equivalent combination of education and experiencemay be considered.
Senior Case Manager
- Masters degree in human services Social Work or related field.
- Five years of related experience.
- Excellent knowledge of case management and crisis intervention services.
Required Skills & Abilities:
- Demonstrates patience and composure when working with others fostering positive relationships.
- Exhibits exceptional relational and customer service skills building strong connections and providing top tier service.
- Acts with discretion tact and professionalism in all situations maintaining confidentiality and integrity.
- Demonstrates excellent verbal and written communication skills ensuring clear and effective exchanges.
- Displays excellent organizational skills and attention to detail ensuring accuracy and efficiency.
- Utilizes effective conflict resolution skills to address issues and maintain a positive environment.
- Requires proficiency in using computer systems and software to perform job function including but not limited to basic Windows PC web browsing (i.e. Chrome Internet Explorer etc.) and Microsoft Outlook. Knowledge of other Microsoft Office applications such as Word Excel PowerPoint Teams and OneDrive is preferred.
Physical Requirements & Work Environment:
- No remote or hybrid work availability based on core and essential functions of the position.
- Remaining in a stationary position which may involve standing or sitting for extended periods as required to complete tasks or duties associated with the role.
- Moving about to accomplish tasks or transitioning between different work sites which may involve walking standing or traveling to various locations as required by the role.
- Engaging in communication with others to exchange information which may involve speaking listening writing or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues clients or external parties.
- Repetitive motions involving the wrists hands and/or fingers including tasks such as typing data entry or handling small objects. These repetitive activities may occur throughout the workday and require attention to ergonomics to ensure comfort and minimize strain.
- Assessing the accuracy neatness and completeness of assigned work to ensure it meets quality standards and adheres to established guidelines.
- Hearing and vision abilities with or without correction sufficient to drive safely and effectively observe and communicate with others.
We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:
- Health/Dental/Vision
- Vacation/sick/holiday pay
- 403(b) Retirement Plan with a discretionary employer contribution
- Tuition Advancement
- Paid Parental Leave
Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety empowerment healing and self-care and that believes that every person has infinite worth and promise.
Catholic Charities is an equal opportunity employer
Required Experience:
Manager
Key Skills
About Company
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