Program Manager, Amazon Shipping
Job Summary
What Youll Do:
- Own and manage the integrations pipeline driving a reduction in onboarding timelines.
- Act as the primary point of contact for customers during their integration and onboarding journey.
- Collaborate with internal tech and product teams to identify and resolve integration blockers.
- Build scalable processes and playbooks to support growing integration volumes.
- Track and report on key integration metrics surfacing insights to leadership.
- Champion the voice of the customer internally to continuously improve the integrations experience.
Who You Are:
- Past expereince in client-facing or customer-success role.
- Hands-on experience or strong familiarity with integrations APIs or technical onboarding.
- Strong communication and stakeholder management skills.
- Comfortable working in a fast-paced ambiguous environment.
- Analytical mindset with a bias for action and ownership.
- 2 years of program or project management experience
- Bachelors degree or equivalent
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
- Knowledge of SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more