US Healthcare Customer Care International Rep
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities experience our rewarding culture and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams there are roles ready to cultivate your skills and take you to the next level.
Job Description:
US Healthcare Customer Care International Rep
Remote Position
High English proficiency
Grade: 8
Job summary
This position provides a one-to-one customer service experience for UPS Healthcare accounts in the US for International Import and Export support.
This also would include Puerto Rico Placard Support in English/Spanish
He/She analyzes and resolves problems solves tracing and claim inquiries and maintains ownership of customer situations through resolution including follow-ups and making outbound calls.
Responsibilities:
- Builds and maintains relationships with related internal functions (i.e. Sales Billing Delivery Information and Operations) and external customers (Shippers and Receivers).
- Analyzes and resolves Healthcare account issues.
Qualifications:
- Excellent communication skills and English language proficiency flexible and eager to learn.
Working hours:
Availability: Monday to Friday 6AM to 8PM excluding US Major Holidays
44 Hrs per week.
Employee Type:
UPS is committed to providing a workplace free of discrimination harassment and retaliation.
About Company
United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficien ... View more
