Senior Product Associate Service
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
13 days ago
Vacancies:
1 Vacancy
Job Summary
Be at the heart of transforming visions into market-ready products while you navigate through and solve complex challenges. You have found the right team.
As a Senior Product Associate within the Service Product Group you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. You will collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Your problem-solving skills will place you on the cutting edge of defining the vision creating the strategy and building the roadmap to solutions that impact millions. You will develop a deep end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCBdelivering value to millions of customers and over 30000 employees. As a product team member your problem-solving skills will place you on the cutting edge of defining the vision creating the strategy and building the roadmap to solutions that impact millions. Along the way youll develop a deep end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research journey mapping and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes tracks and evaluates product metrics including work to time cost and quality targets across the product development life cycle
- Writes the requirements epics and user stories to support product development.
- Support team capacity and prioritization across competing deliverables escalating to senior management as appropriate
- Support the identification design and implementation of process transformation initiatives across tax compliance workflows with a focus on scalability risk reduction and efficiency
- Partner with technology and operations teams to drive automation of manual processes leveraging tools such as Alteryx Tableau and other workflow solutions
- Maintain and enhance policies procedures and controls for continuous information reporting and withholding compliance across client onboarding account opening and servicing workflows
- Track key performance indicators for the team using data-driven insights to identify improvement opportunities and report progress to senior leadership
Required qualifications capabilities and skills
- 3 years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Strong analytical and problem-solving skills with a keen attention to detail
- Skilled in writing comprehensive test cases including edge cases for all the identified use cases
- Must have the ability easily assimilate information and learn new applications and processes and ability to analyze complex system requirements and present findings to both
- Demonstrated ability to design and develop detailed flowcharts that effectively illustrate information architecture system interactions and process flows
- Effective presentation and interpersonal skills; proficient skills in communicating ideas both written and verbal
Technical proficiency and understanding of software development methodologies with experience in APIs and cloud concepts
Preferred qualifications capabilities and skills
- Experience ideally in project management process re-engineering strategy or customer-centric functions and working with global teams
- Experience with agile product development and software delivery lifecycle; advanced knowledge of using tools like Confluence and JIRA
- Proven track record of delivery and new product feature creation; effective communicator with excellent written communication skills including requirements writing
- Familiarity with the business services and offerings associated with financial services and understanding of the financial services industry and Regulatory Legal and Risk environments
- Agile/Scrum certifications or 3 years of Agile/Scrum experience
** This position is a full time in office. **
Required Experience:
Senior IC
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
