Director of Care (DOC) Fulltime Sherwood Court

Ontario - Canada

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description

Mission
As the Director of Care you will contribute to the Extendicare purpose of Helping People Live Better by leading a highperforming team dedicated to ensuring all residents receive the care they need. The Director of Care (DOC) is a highly skilled and compassionate leader who leads the care team in delivering exceptional residentcentred care in a longterm care home.

The DOC manages all aspects of care operations ensuring best practices consistent with Extendicare standards Accreditation requirements and provincial regulations. Leading and inspiring an engaged team of care professionals is central to achieving an excellent resident experience. Engagement with residents and families to build trust is key to resident satisfaction and achieving our mission to provide people with the care they need wherever they call home.

Key Outcomes

Serve as a strong advocate for resident safety and the ongoing improvement of quality care
Achieve high resident and family engagement as measured through Experience Survey results by caring for each person as we would our own family
Consistently meet or exceed all quality and clinical indicators through effective execution of required clinical programs
Foster a positive culture and employee experience increasing overall employee engagement compared to the previous year
Ensure adherence to regulatory compliance related to resident plans of care organizational standards policies and procedures

Key Responsibilities

Cultivate

Lead the resident care team with daytoday guidance
Foster a positive work environment that supports collaboration accountability high performance and staff retention
Deliver an exceptional employee experience

Train

Ensure all care staff receive required education to perform their roles effectively
Promote ongoing professional development

Financial Stewardship

Manage care staff complement in alignment with the Extendicare model of care and legislated hours of care
Assist with budget preparation and variance analysis for the nursing department

Comply

Monitor and ensure compliance with healthcare regulations licensing requirements accreditation standards and labour and employment standards
Ensure timely investigations and consistent action planning

Risk Management

Identify and manage resident issues as they arise
Mitigate clinical risks and ensure immediate action on critical incidents in line with regulatory requirements

Customer Service

Respond to feedback from residents families vendors and team members with acknowledgement and empathy
Maintain a consistent customer service mindset

Resident Care

Oversee resident assessment and care planning processes
Ensure personalized care plans are developed and implemented based on resident preferences

Collaborate

Participate actively with the leadership team
Liaise with care staff residents and families to optimize resident care

Improve

Implement quality improvement initiatives to enhance resident safety wellness and satisfaction
Demonstrate a commitment to continuous improvement

Strategic Planning

Develop operational plans for clinical operations and staffing aligned with homelevel strategic priorities
Support and enhance resident care through effective planning

Community Partnership

Engage vendors on quality initiatives and training requirements
Collaborate with community health partners to improve resident care

Values Alignment

Uphold and promote the organizations Mission Vision Values and philosophy related to ethics morality and integrity

Qualifications

Bachelors degree in Nursing; Masters degree preferred
Current unrestricted registration as a Registered Nurse with the applicable provincial licensing body
Minimum of 5 years of nursing experience plus at least 2 years in a leadership role within a longterm care or health facility
Working knowledge of longterm care regulations standards and best practices
Strong leadership communication and interpersonal skills
Ability to collaborate effectively with interdisciplinary teams
Demonstrated success in quality improvement and positive resident outcomes
Proficiency with electronic health records (EHR) systems and related technology

Core Competencies (included for posting only)

Business Knowledge
Industry and Regulatory Knowledge
Program Administration
People Management
Customer Service
Priority Management

Attributes of an Effective Leader

Strategy Development: Understands organizational strategy and sets priorities to achieve it
SelfMotivated and Results Driven: Takes ownership and accountability for highquality timely and costeffective results
Collaboration: Builds strong partnerships and influences effectively
Effective Communication: Listens actively and communicates with respect
Problem Solving: Takes ownership to resolve issues beyond clear role mandates
Builds HighPerforming Teams: Develops individuals and teams through feedback coaching and learning
Data Analytics and Continuous Improvement: Uses data to measure performance and drive improvement

What Extendicare Has to Offer
At Extendicare we believe teamwork creates an environment where everyone can reach their potential. We value our employees encourage equal opportunity for growth and recognize achievement. As a valued team member you can expect:

Continuous mentorship lifelong learning and growth opportunities
Career advancement opportunities within the organization
A rewarding and meaningful work experience that enriches the lives of others
Employee and Family Assistance Program
Robust benefits package

About Extendicare
Extendicare is a leading provider of care and services for seniors across Canada operating under the Extendicare ParaMed Extendicare Assist and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors population inspired by our mission to provide people with the care they need wherever they call home.

Extendicare operates longterm care homes (owned and managed) delivers over 11 million hours of home health care services annually and provides group purchasing services representing approximately 150000 beds across Canada. We proudly employ nearly 30000 qualified dedicated team members passionate about helping people live better.

Time Type:

Full time

At Extendicarewevespent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare you become part of a compassionate mission-driven team committed to creating a safe supportive and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills experience education and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer acomprehensive suite of benefitsdesigned to support your health financial well-being and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We mayuse artificial intelligence (AI) toolsto support certain stages of the recruitment process such as reviewing applications analyzing resumes or assessing candidate responses. These tools assist our recruitment team butdo notreplace human judgment every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. Ifyou wouldlike more information about how your data is processed please contact us.

Extendicare is committed to fostering an accessible inclusive and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.

Required Experience:

Director

Job DescriptionMissionAs the Director of Care you will contribute to the Extendicare purpose of Helping People Live Better by leading a highperforming team dedicated to ensuring all residents receive the care they need. The Director of Care (DOC) is a highly skilled and compassionate leader who lead...