Vice President, Payment Operations
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Job Location:
Fishers, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About the Position:
As the Vice President Payment Operations you will play a critical role in managing and overseeing payment-related activities ensuring operational efficiency regulatory compliance and a high level of customer service. You will provide leadership direction and guidance to assist the Bank in achieving its operational objectives while leading the payment operations team managing operational and fintech-related payment processes and driving continuous improvement initiatives.
What You Will Do:
- Partner with leadership to translate strategic business objectives into the Banks daily operations by developing the appropriate organizational structure building the team assuring ongoing training for excellence and maintaining a high focus of collaboration that translates into customer satisfaction
- Manage and lead the Payment Operations team including hiring training performance management coaching and fostering a culture of continuous improvement
- Manage and oversee the department to ensure the timeliness of all functions including wire transfers ACH file processing real time payments card support returns RDC and mobile capture
- Oversees all payment activity with fintech partnerships including monitoring and reporting of wires ACH and real time payments.
- Maintain the ACH Risk Module with the Federal Reserve
- Coordinate the onboarding of fintech partnerships to ensure seamless payment operations including management of all Federal Reserve related activity with routing numbers
- Perform risk assessments of fintech activity with respect to payment operations and ensure risk is maintained within the Banks risk appetite
- Manage functions with the Federal Reserve to ensure timely processing of all payment functions
- Develop and maintain departmental procedures and recommend policy enhancements to manage risk improve operational controls increase efficiency etc.
- Ensure compliance with all applicable laws and regulations (e.g. Reg E BSA NACHA rules Reg. D state laws subpoenas levies garnishments court orders escheatment B-notice W-9 compliance)
- Participate as a member in appropriate committees and ensure that they meet their obligation to the Board as described in various policies
- Develop maintain and monitor selected management information systems/reports
- Effectively communicate with and manage internal and vendor relationships in support of the Banks operations
- Identify and implement technologies and software solutions that improve efficiency enhance monitoring capabilities and support operational objectives
- Assist with payment modernization initiatives such as FedNow real-time payments and other digital growth objectives
- Ensure the Bank maintains robust plans and capabilities to continue essential payment functions in the event of disruption or disaster
- Perform other duties as assigned
What Were Looking For:
- A minimum of eight years of relevant experience as well as applicable education and training in business finance payments banking or a related discipline
- Demonstrated leadership and administrative experience managing teams and complex operations
- Extraordinary attention to detail and strong analytical skills
- Demonstrated organizational skills to successfully manage multiple tasks and deadlines
- Proven ability to establish sound systems and controls
- Excellent written and verbal communication skills
- Thorough knowledge of banking regulations and procedures
- Demonstrated administrative and management experience
- Interpersonal skills to interact positively and effectively with all levels of employees management and third parties
- Ability to identify issues and opportunities independently assess options recommend solutions and execute implementation plan
- Drive to stay abreast of latest banking payment trends and technologies
- Excellent computer and technical skills specifically with the Microsoft Office Suite
Working Conditions/Demands:
- Professional office setting.
- Primarily sedentary position requiring long periods of time working at a computer.
- Must be able to move throughout the office and buildings to obtain or relay information.
- Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We
Were not just another bank and were not looking for just another employee. Since 1999 First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes we really were the first state-charted FDIC insured bank to operate entirely online and we have been leading the way ever since.
We seek the game changers the innovatorsthose who challenge the status quo because change really is the only constant. Ready to join a team of imaginative driven individuals like you Its your career you deserve to imagine more. Keep reading we think you will like you what see.
Qualifications
Why Join Us
Our success has been driven in part by four core competencies customer focus teamwork adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result weve been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers our newly-built state-of-the-art 175000 square foot facility headquarters was designed with our team in mind and features an 18000 square foot open air deck named The Backyard with fire pits covered pergola waterfall and foliage to create a momentary escape from the work day. Beyond that the onsite fitness center with the latest equipment and ergonomically-designed workstations help promote health and wellness. Have we mentioned free snacks soft drinks and beer available on tap Want more How about unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more take the first step and apply today.
Our benefits package includes the following and so much more:
- Medical Dental and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
- 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
- Professional Development Reimbursement
- At Least 3 Weeks Paid Vacation Annually - For New Employees Paid Vacation is Adjusted Based on Start Date
- Eleven Paid Holidays
- Paid Volunteer Time
- Annual First Internet Bank-branded merchandise allowance
Equal Opportunity Employer - Women Minorities Veterans and Individuals with Disabilities
If you are a California resident you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Clickhere to read more.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c). Clickhere to read more.
Required Experience:
Exec
