Employment Counselor

THIS IS A NEW ASSEMBLED EXAMINATION. The eligiblelist resulting from this examination will cancel any existing list and may lastapproximately one year but can be extended.

Applications must be in the possession of the Human ResourceServices Department by 5:00 p.m. on the Last Day for Filing.

Supplemental Questionnaire:A properlycompleted Supplemental Questionnaire must be submitted with each and Supplemental Questionnaires must be in the possession of theHuman Resource Services Department by 5:00 p.m. on the Last Day for to submit the Supplemental Questionnaire will result indisqualification.

Applications and Supplemental Questionnaires will only beaccepted on-line.

The Alameda County Social Services Agency (SSA) is comprisedof 2400 men and women working collectively and in partnership withcommunity-based organizations to serve the needs of the community. Services areprovided through four departments: Administration and Finance Adult and AgingServices Children and Family Services and Workforce and BenefitsAdministration. To learn more about the Alameda County Social Services Agencyplease visit the website at POSITION

Under general direction to manage and counsel clients andfacilitate and monitor their progress toward self-sufficiency throughemployment programs that may include training activities; to conductorientation and appraisals; to evaluate test results determine eligibilityemployment goals appropriate components and support services; to negotiateclient employment plans and make appropriate referrals; to lead workshops; toprovide supportive casework to help participants overcome barriers to program participation;to liaise with service providers; and to do related work as required.

This is a journey-level professional counseling classification that managesandcounselsclients through a systematic program designed to assistthem in becoming self-sufficient. Clients are public assistance applicants orrecipients. Positions of Employment Counselors are found in the Social ServicesAgency. Employment Counselors are distinguished from Vocational ServicesSpecialists in that Employment Counselors determine public assistance makereferrals and manage clients progress through an employment program that mayinclude training activities. They perform duties independently use on-linecomputer systems and provide goal-directed counseling and casework.

Please see the job description at the followinglink:EmploymentCounselor Job Description

The Ideal Candidate

The ideal candidatecommunicates in a professional andcourteous manner; demonstrates compassion but is able to provide firm directionand guidance to culturally and economically diverse individuals seekingself-sufficiency. The candidate can work in a team environmentcollaborates effectively withculturally diverseco-workersmanagers and community groups to better serve Welfare to candidate is organized is able to meet deadlinesand achieve required outcomes. The candidate successfully maintainsclient files and is proficient in using computers and windows based softwaretoaccurately enter data or case dictation into a computer. Lastlythe candidate is able to maintain confidentiality of sensitive information andmaintain quality work performance while under pressure or opposition.

EMPLOYMENT RELATED GOALS

Employment Counselors conduct orientation and appraisalsnegotiate participant employment plans and make appropriate referrals toexisting resources for counseling stress management and assistance in makingthe transition to self-sufficiency.

The examination will consist of the following steps:

1.A review ofapplicantsapplications to verify possession of minimumrequirements. Those candidates who possess the minimum requirements forthe class will move on to the next step in the examination process.

2.A pass/fail writtencomponent will be administered and the most successful candidates will move tothe next component of the examination.

oral interview which willbe weighted as100% of the candidates final examination score. Theoral interview may contain situational exercises.

Candidates must attain a qualifying rating on eachportion of this examination.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCEDEXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection Systemfounded on merit. Such a system is competitive and based on broadrecruitment efforts and equal opportunity for qualified applicants to test inan examination process designed to determine the qualifications fitness andability of competitors to perform duties of the vacant position. Many ofour recruitments are targeted and specific to the needs of a current vacantposition in which case the eligible list may be exclusively used for thatcurrent vacant position. Other recruitments may be more broadly used forboth current and future vacancies or for other alternate jobs with comparablescopes of work. To learn more about our recruitment and selectionprocess please visit the What You Need to Know section of our website AND SELECTION PLAN

BENEFITS

Conclusion