Parts Counterperson
Pensacola, FL - USA
Job Summary
The mission of Cowin Equipment Company is to always satisfy or exceed our customers expectations for the pursuit of this mission Cowin is committed to providing our employees a safe and healthy workplace with an atmosphere of fairness that respects an individuals dignity trust and loyalty. As our legacy in the machinery distribution business approaches its 80th year we look forward to the future as much as we pride ourselves on the past. Join our team today!
Benefits
- Medical Dental & Vision Insurance
- 401K Plan Match
- Paid vacation and Holidays
- Short/Long Term Disability
- Growth opportunities
- Paid Training
- Family owned and operated
- Above average industry pay
Technician Benefits
- Uniforms provided
- Discounts on products and services
- Highly productive shop
- Career advancement opportunities promote from within
- Continued education manufacturer hands on and web based training
- Clean and professional work environment
- Co-Op Program for Tools provided
- Competitive wages
Responsibilities
- Oversee the parts sales process from start to finish.
- Communicate with staff and customers in a friendly and professional manner.
- Converse effectively/efficiently regarding customer parts status.
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls provide price quotes and other information to customers.
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
- Provide high level service to both internal and external customers.
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locate out-of-stock parts from outside source and submit an emergency order if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtains credit authorization.
Qualifications
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts interest commissions proportions % area circumference and volume
- Valid drivers license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Key Skills
About Company
The mission of Cowin Equipment Company is to always satisfy or exceed our customers’ expectations for quality. In the pursuit of this mission Cowin is committed...