Customer Service Advisor (Heavy Equipment Parts & Service Sales)
Spokane, WA - USA
Department:
Job Summary
PAPE MACHINERY INC. - CONSTRUCTION & FORESTRY DIVISION
SPOKANE WA
CUSTOMER SERVICE ADVISOR (HEAVY EQUIPMENT PARTS & SERVICE SALES):
Are you a people person Do you love building long-lasting relationships Are you driven to win If you answered yes to these questions we would love to hear from you! Pape Machinery the premier capital equipment dealer in the West is seeking a Customer Service Advisor to join their team in Spokane WA.
At Pape we invest in your growth. From robust training programs to continuous support we equip our team members with the tools to return for your hard work we offer competitive compensation exceptional benefits and a strong work-life balance designed to support you and your family.
Make a difference. Grow your career. Join the Pape Team!
WHAT YOULL DO:
As our Customer Service Advisor you will be in a lucrative sales career where your earning potential and success are unlimited! Your primary focus will be selling heavy equipment parts and service to customers to ensure their equipment is running in peak form. Think of yourself as the liaison between Papes Parts and Service Departments and our customers. Once they buy the equipment it is your job to take care of them! Every day you will be responsible for relationship-based selling with our customers by determining what our customers needs are recommending solutions and providing these services to them.
WHAT YOU NEED:
- Self-motivation and the desire to win.
- Excellent communication skills including the ability to form strong relationships with customers.
- Experience planning developing and executing sales action plans.
- Knowledge and experience in heavy equipment parts and service.
- Drivers license with a good driving record.
Compensation: Salary Commission
Why work for Pape:
- Competitive pay based on your skills training and experience level.
- Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 1 hour of sick leave for every 40 hours worked and 7 paid holidays each year. Pape vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
- Advancement Pape is a dynamic growth-oriented organization with a focus on promoting from within.
- Stability and reputation Pape is a family-owned fourth-generation company with over 160 locations over 4000 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
- Equipment Pape has the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape Group maintains a drug-free workplace and as such requires candidates to successfully pass a pre-employment drug test.
Required Experience:
Unclear Seniority
Key Skills
About Company
Papé offers new and used capital equipment, rental options, extensive parts inventories, and dedicated customer service to keep you moving in WA, OR, CA, ID, NV, MT, AK, & HI.