Move Management Specialist
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Job Location:
Lombard, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you a logistics pro who thrives on the puzzle of a perfect move The Armstrong Company is looking for a high-energy proactive Move Management Specialist to join our elite coordination team. We dont just move boxes; we move lives. If you are a self-starter who excels at turning complex logistics into seamless customer experiences we want to talk to you.
This isnt a behind-the-scenes roleyou are the mission control for our clients. You will serve as the primary point of contact for customers corporate accounts and our nationwide network of fleet personnel and van line agents. If you have a passion for the moving industry and the communication skills to lead a project from origin to destination this is your next career move.
What Youll Do (Key Responsibilities)
- Orchestrate the Journey: Take full ownership of household goods shipments monitoring status in real-time to ensure every delivery deadline is met with precision.
- Be the Voice of Confidence: Act as the dedicated liaison for clients and bookers translating complex shipping details into clear actionable information.
- Master the Logistics Tech: Maintain a digital command center by updating tracking systems with critical communications and shipment changes.
- Financial & Administrative Accuracy: Manage pricing shipping documentation and administrative procedures to ensure a no-surprises experience for the client.
- Collaborate Across the Network: Interface with internal departments and nationwide agents to solve service-related challenges before they reach the customer.
- Audit for Excellence: Maintain meticulous records and audit documents to ensure every move meets The Armstrong Companys gold standard of quality.
What You Bring to the Table
- Industry Expertise: Ideally you have 3 years of experience in the moving and storage industry. You understand the nuances of van lines agent networks and the moving season hustle.
- Communication Mastery: You have the white-glove touch. Whether its a phone call with a driver or an email to a corporate account your communication is professional clear and empathetic.
- Tech Savvy: You are a power user of the Microsoft Office Suite (Outlook Word and Excel) and can navigate logistics software with ease.
- Grace Under Pressure: You thrive in fast-paced environments and have a proven ability to prioritize tasks when the clock is ticking.
- Detail Obsession: You believe that good enough isnt enough. Your organizational skills and attention to detail are what set you apart from the competition.
Minimum Qualifications
- High school diploma or GED required; Associates or Bachelors degree is a strong plus.
- Proven track record in a customer-facing role (internal or external).
- Strong interpersonal skills with the ability to de-escalate situations and provide solutions.
- A relentless work ethic and the ability to multitask without losing focus.
Physical Requirements
- Ability to thrive in a professional office environment including sitting for extended periods frequent standing/walking and occasional bending or reaching.
- Consistent clarity in verbal communication and hearing to effectively support our nationwide network.
Ready to lead the way with The Armstrong Company Apply today and help us redefine the moving experience.
Hourly rate range: $23 to $25 (based on work experience)
Required Experience:
IC
Key Skills
About Company
The Armstrong Company is a reliable moving and storage company that offers a full range of services for residential and commercial moving. Get a quote today!
