Global Customer Data Platform (Cdp) Integration Mgr

Career Category

Job Description

Join our team at AMGEN Capability Center Portugal consistently recognized among the top companies in the Best Workplaces ranking by Great Place to Work in 2026 we were once again distinguished as one of the top Best Workplaces in the country (category 201500 employees) reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals spanning more than 30 functions and areas of expertise and representing over 40 nationalities. Together we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics Digital Technology & Innovation Cybersecurity R&D Operations Global Distribution Finance Regulatory Affairs General & Administrative Human Resources and many more.

Located in the heart of Lisbon our AMGEN office fosters a culture of innovation excellence and purpose. Come thrive with us at AMGEN supporting our mission To Serve Patients.

What we do at AMGEN matters in peoples lives.

GLOBAL CUSTOMER DATA PLATFORM (CDP) INTEGRATION MGR

LIVE

WHAT YOU WILL DO

Serve as the O-US business lead and primary point of coordination for the globally owned Customer Data Platform (CDP).

This role represents International Markets in partnership with the Global CDP team to ensure O-US requirements are clearly captured structured and reflected in global roadmap and design discussions.

While platform ownership resides globally this role supports O-US business alignment by focusing on data management audience definition governance and operational readiness. The role ensures that CDP capabilities are implemented effectively across O-US markets and that data models and processes are aligned with enterprise standards in collaboration with the Data & Analytics team.

Key Responsibilities:

• Represent O-US in CDP governance and working forums as the primary operational interface

• Gather structure and consolidate O-US market requirements before engagement with Global

• Support prioritization discussions by translating business needs into clear data and use-case requirements

• Drive audience definition standards across O-US markets ensuring consistency and reusability

• Partner closely with Data & Analytics to align CDP data models taxonomies and governance standards

• Ensure data quality data flows and integration points are clearly defined and documented

• Coordinate across O-US markets to ensure readiness for releases and deployments

• Support validation of delivered functionality against defined requirements

• Contribute to use-case deployment testing and adoption tracking

• Monitor compliance with data privacy regulatory and data governance standards across geographies

• Support value realization tracking and provide visibility on adoption and impact

• Facilitate continuous improvement through structured feedback to Global and IT partners

Key Interfaces:

• Global and US CDP platform owners

• International Markets commercial and marketing teams

• Marketing Execution Excellence and Field Excellence

• IT and Data & Analytics teams

• Global Capability Centers

• O-US market representatives

• External technology partners (as required for implementation support)

WIN

WHAT WE EXPECT OF YOU

Basic Qualifications:

• Masters degree and 3 years of experience OR

• Bachelors degree and 5 years of experience

• Experience in commercial operations customer data omnichannel enablement or analytics in a global environment.

Preferred Qualifications:

• Experience working in matrixed global organizations

• Understanding of omnichannel commercial models outside the US

• Experience supporting enterprise platforms such as CDP CRM or analytics ecosystems

• Practical knowledge of customer data management segmentation logic and governance principles

• Strong collaboration skills across business and technical stakeholders

• Structured and analytical approach to requirement definition and data alignment

Success Measures:

• Clear and structured O-US requirements and audience frameworks

• Alignment of CDP data models with enterprise Data & Analytics standards

• Quality and governance of audience definitions across markets

• Successful deployment and operational adoption of CDP capabilities

• Effective collaboration across Global IT and Data teams

• Demonstrated contribution to commercial enablement through improved data management

THRIVE

WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn develop and move up and across our global organization.

• Diverse and inclusive community of belonging where colleagues are empowered to bring ideas to the table take risks and act.

• Generous AMGEN Total Rewards Plan comprising healthcare finance wealth and career benefits.

• Flexible work arrangements.

Objects in your future are closer than they us.

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.