Field Service Technician II US CMPCJP
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Job Location:
Arnold, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: IT Field Support Technician II
Location: Arnold MO 63010
Duration: 3 months (Contract to Hire)
US Citizenship or Green Card Required
Pay Rate: $23.50/hr on W2 without insurance
Conversion Rate: $23/hr on w2 with benefits
Description:
What are the TOP 2 required skills that candidates must have Previous experience in field services dispatch requiring travel hands-on experience with repair of laptops desktops and printers
How many overall years of experience should this person have 1-2 years hands on is preferred
Do they need any specific certifications or education CompTIA A is required other manufacturers certs such as Fuji Lenovo Lexmark etc. are nice to have.
What radius range should candidates be located from the job location 20 miles
Physical ability to lift and transport equipment weighing up to 50 lbs.
As a Field Technician you will be the primary onsite point of contact for technical and service-related needs. You will troubleshoot install configure and repair laser printers wide-format printers kiosks POS systems and related hardware/software. When necessary you will partner with Level II or Lead Technicians to ensure issues are resolved accurately and within required timelines.
This is a customer-facing travel-based role supporting multiple clients through hands-on break/fix IMAC and project work at various locations. You will manage all administrative requirements tied to assigned cases including scheduling onsite visits ordering and tracking equipment coordinating returns providing real-time case note updates and completing required communications.
Daily travel is required and you will participate in an after-hours on-call rotation for assigned areas. Availability for nights and weekends is required as part of the on-call schedule.
Key Responsibilities
Diagnose troubleshoot and resolve hardware and software issues involving laser printers wide format / plotters kiosks and POS systems.
Install configure and maintain IT equipment and related applications.
Perform preventive and routine maintenance to ensure optimal equipment performance.
Provide clear professional technical support to customers both onsite and via phone.
Maintain accurate service documentation ensuring compliance with quality and operational standards.
Qualifications
Strong working knowledge of printers (laser and wide format / plotters) computer hardware and software systems.
Electro-Mechanical experience a plus
Emphasis on experience repairing laser and wide-format printers.
Demonstrated ability to troubleshoot analyze and resolve technical issues.
Excellent communication skills and a strong commitment to customer service.
Ability to manage multiple tasks independently while also functioning effectively in a team environment.
Physical ability to lift and transport equipment weighing up to 50 lbs.
