Technical Consultant Specialist
Kuala Lumpur - Malaysia
Job Summary
Function
ServicesOur Company
Were Hitachi Vantara the data foundation trusted by the worlds innovators. Our resilient high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data.
If youve seen the Las Vegas Sphere youve seen just one example of how we empower businesses to automate optimize innovate and wow their customers. Right now were laying the foundation for our next wave of looking for people who love being part of a diverse global team and who get excited about making a real-world impact with data.
Job description
Job purpose Hitachi Vantara GDDC (Global Development and Delivery Center) provides remote managed storage solutions to client-based storage architectures. The GDDC is part of a wider Global Delivery (GD) team which also includes Compute and engineering teams for Hitachi Vantara products and services. Reporting to the GDDC Service Delivery Manager this individual will provide up to Level 3 support for Storage Administration aligned with ITSM framework in accordance with customer procedures and contracts. The Candidate must be a team player a motivator and a problem solver able toanalysecomplex problems and form workable solutions. Roles & Responsibilities Providing up to level 3 SAN & NAS support on Storage and SAN switch administration (incident service request and change management) based on business requirements and adhering to tight operations security and procedurals aligning with ITSM framework. Play a key role in support of all Disaster Recovery Backup and Recovery and ContingenAbout us
Were a global team of innovators. Together we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future this is the place to fulfil your purpose and achieve your potential.
Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued heard and safe to express themselves they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits support and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best which leads to unexpected ideas. So here youll experience a sense of belonging and discover autonomy freedom and ownership as you work alongside talented people you enjoy sharing knowledge with.
Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran age disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process please let us know so that we can do our best to set you up for success.
Required Experience:
IC
Key Skills
About Company
Discover how Hitachi Rail is connecting the future of mobility through integrated rail solutions, across rolling stock, signalling, digital technology and more.