Senior Quality Analyst, Gen AI Data Quality
Job Summary
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Job Responsibilities:
Leads strategic quality planning and cross-program optimization. Drives standardization process automation training and client-focused quality solutions. Joint planning and shared responsibility with the Sr. Ops Manager.Key Responsibilities
Own portfolio-level QA frameworks and rubrics; keep alignment across programs and regions.
Lead automation and tooling roadmap with Ops Tech/Product (templates scripts API/RPA pilots).
Run systemic RCAs across programs; set cross-cutting corrective actions with measurable outcomes.
Design enablement programs (bootcamps certification paths) and evaluate effectiveness.
Champion data quality metrics; define thresholds and guidance for model training/eval tasks.
Lead client/exec reviews on quality; translate insights into roadmap and investments.
Mentor P2/P1; guide C2C3 growth in quality craft and reporting standards.
Ensure audit readiness and drive continuous improvement culture.
Additional Job Details:
Education
Bachelors degree or equivalent experience in Business Operations Quality or Data/Engineering.
Experience
23 years in quality/ops; 2 years leading managers/pods or complex workstreams.
Skills
Portfolio planning and governance; financial awareness.
Executive-ready communication; strong negotiation.
Advanced analysis (spreadsheets BI); SQL/ETL familiarity a plus.
Change leadership standardization and automation at scale.
Additional Qualifications (P1)
Near-native English with strong writing and editorial skills.
Hands-on with generative AI tools (text/voice/video).
Background in QA testing rubric design or AI safety/ethics evaluation.
Familiarity with data-annotation platforms and model-evaluation tools.
Ability to interpret code/datasets/workflows at a conceptual level (no coding ).
Works independently and manages workflows effectively in a remote setup.
Multilingual ability beyond English.
Scope & Autonomy
Owns outcomes for a portfolio of quality programs; sets methods and standards.
Works independently; escalates only non-standard/high-impact items.
Joint planning with Sr. Ops Manager for quality and client outcomes.
Required Experience:
Senior IC
Key Skills
About Company
Welocalize enables brands to reach and grow global audiences through services and solutions for translation, localization, adaptation, interpretation, and automation. We offer multilingual solutions to transform all content types for local audiences, at every step of our clients’ glob ... View more