SRE Manager

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.

What We Offer

Location:

BangaloreIND

Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.

We are seeking a highly experienced DevOps Engineering Manager (12 years) to lead and scale operational teams:

Tier1/2 Engineering Support Team responsible for multi-technology ticket handling including Jenkins JFrog Gradle etc.

DevOps/SRE Team focused on Azure Kubernetes Bash/Python automation observability and cloud-native platforms.

The leader will be accountable for MTTR SLA governance SRE best practices DevOps platform stability operational excellence and endtoend incident problem and change management.

This role requires a hands-on leader with strong technical depth people management strength and the ability to drive enterprise-wide DevOps maturity.

Key Responsibilities

CI/CD & DevOps Platform Engineering

Own and operate enterprise CI/CD and DevOps platforms (see Technical Skills for tool details). Standardize and continuously improve build systems and deployment workflows. Ensure platform reliability SRE-driven availability and scalability across global R&D teams. Drive improvements leveraging automation cloud-native patterns and observability.

Tier1/2 Engineering Support Management

Lead a team managing 246 Tier1/2 tickets spanning multiple technologies and engineering functions. Ensure accurate triage categorization prioritization and SLA adherence. Maintain MTTR response time SLAs quality of resolution and ticket hygiene. Reduce operational noise through automation clear scope definitions and knowledge base maturity.

Genesis DevOps & SRE Team Management

Lead the Genesis DevOps team supporting Azure Cloud infrastructure reliability engineering and cloud automation (see Technical Skills for tool details). Own incident management root cause analysis (RCA) preventive actions change management and release planning. Drive SRE practices: error budgets SLIs/SLOs on-call readiness runbooks and service health dashboards.

Automation SelfService & GenAI Enablement

Drive automation-first culture across support teams and CI/CD platforms. Implement self-service capabilities for build deploy access requests monitoring and DevOps operations. Architect and expand GenAI/ChatOps solutions enabling natural language querying of Jira Confluence CI/CD and operational data. Reduce manual dependency through workflow orchestration and AI-enabled troubleshooting.

Operational Excellence & Governance

Maintain and improve key KPIs: MTTR first contact resolution deployment success rates platform uptime ticket backlog and SRE scorecards. Lead structured incident reviews impact assessments problem management and reliability-driven improvements. Partner with Infrastructure Cloud Security ALM and Product Engineering teams. Own audits compliance documentation hygiene and DR processes.

Technical Skills

CI/CD & DevOps Tools: Jenkins Git Bitbucket GitLab SonarQube Nexus Artifactory
Containers & Cloud: Kubernetes Docker Azure
Automation & Scripting: Python Shell YAML Ansible Terraform
Observability & Quality: Prometheus Nagios Zabbix Black Duck
ALM & Collaboration: Jira Confluence Agile/Scrum
AI & Automation: GenAI ChatOps workflow orchestration

People Leadership

Manage DevOps engineers SREs and Tier1/2 support personnel.
Drive performance management coaching upskilling plans and role development.
Establish structured onboarding learning paths and DevOps/SRE competency frameworks.
Create a culture of ownership collaboration customer focus and continuous improvement.

Problem Solving

Identify and resolves technical operational and organizational problems

Required Skills & Experience

12 years in DevOps/SRE including 4 years leading teams.
Strong expertise in:
- CI/CD: Jenkins Azure DevOps or any similar.
- Cloud & Containers: Azure Kubernetes Docker Helm Rancher.
- Scripting & IaC: Python Bash YAML Ansible Terraform.
- Observability: Prometheus Grafana Loki Zabbix Nagios.
- ALM & Collaboration: Jira Confluence; Agile/Scrum.
Proven experience running production-critical CI/CD systems and operational support teams.
Deep understanding of SRE metrics incident management and automation-first DevOps culture.
Customer-oriented mindset with proven ability to communicate effectively with external stakeholders manage escalations professionally and handle complex cross-functional situations with confidence.

Preferred Qualifications

Experience building ChatOps or GenAI-based DevOps automation.
Exposure to large-scale global R&D environments.
Knowledge of configuration management and centralized logging platforms.
Strong analytical communication and executive stakeholder management skills.
Background in software development or application engineering is a strong advantage enabling deeper empathy with R&D teams and faster problem diagnosis.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes 10% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.

Required Experience:

Manager

Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices...