Journey Coordinators Stepped Care

Townsville - Australia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Are you interested in being part of one of Australias leading regional and community-based Mental Health Service providers

Full-time roles available in Townsville and Mackay
Excellent starting salaries $73000 - $85000 (commensurate with experience) plus 5 weeks annual leave.

Come for the life experience stay for the lifestyle

North and West Remote Health (NWRH)is currently seeking adaptable Journey Coordinators within the Stepped Care service system to join our team.

Journey Coordinators are dedicated positions within the Stepped Care service system that operates as an independent partner in a persons care journey and may be a standalone service delivered within a Front Door service or delivered as an adjunct to another Stepped Care service offering. Journey Coordinators will ensure that individuals are placed at the centre of their own health and wellbeing and experience improved care and mental health.

Yourprimary responsibility will be todeliver high-quality support and services by improving outcomes for Stepped Care participants. Continue to build psycho-social education support to access self-management approaches including digital mental health services and group programs amongst facilitating the Stepped Care model of ensure the quality continuity and coordination of care between service providers.

These roles are on offer on a full-time basis in Mackay and Townsville and have outreach travel.

Its challenging but we make a difference.

NWRH is looking for dedicated individuals who are culturally sensitive and adaptable with the ability to work both independently and autonomously.

You will have high-level communication and negotiation skills to establish and support respectful and trusting relationships with individuals teamsNWRHstaff and the community at large.

Our teams come from across Australia and include a wide range of ages skills and specialisations so youll be working with the best! This variety enables us to collaborate in our engagement with clients and learn from one anothers viewpoints.

What is Stepped Care

The new stepped care model has five principles:

Support starts at time of asking
Every interaction builds confidence in the system
Overwhelmingly compassionate
Outcomes that really matter
The system stretches not the person

These principles provide the foundation for the future system and will guide service delivery.

About You

We are looking for individuals who have the following qualities and experience:

Ability to establish develop and maintain multiple productive working relationships and networks
Experience identifying and delivering partnership and collaboration opportunities that enhance consumer outcomes and improve the service system
An understanding of mental health challenges and how they inform an individuals experience
Ability to develop and maintain a genuine relationship with individuals accessing Stepped Care
Ability to adopt a recovery-focused person centered strengths based and trauma informed approach
Atminimuma Certificate IV in any Mental Health related those with suitable qualifications will be considered.

We love our work- so will you!

If you have a solid sense of connecting with communities and are genuinely interested inmaking a real difference this could be the role for you!

Youll be joining afantastic support network from your colleagues across QLD to the widerNWRHteam of mental health professionals and allied health professionals.

In return for your hard work and dedication youll receive anexcellent starting salarycommensurate with your experiencePLUS a range of additional benefits including:

Up to $15900 salary sacrificing;
Annual leave loading of 17.5%; and
5 weeks annual leave;
10 Days Paid Professional Development Leave;
Continuous Professional Development;
Paid Parental Leave and Paid Partner Leave;
EAP for you and your family;
External supervision benefits;
Work with a supportive dynamic and innovative leadership team;
Have your birthday off on us!
Recognition of Service ($500 after 2 years of service!)

For further questions please contact the HR team on

Please note:

NWRH is committed to child safety. All roles require pre-employment screening including referee checks a current Blue Card Australian Federal Police check and NDIS Worker Screening Check prior to commencement.

Required Experience:

Are you interested in being part of one of Australias leading regional and community-based Mental Health Service providersFull-time roles available in Townsville and MackayExcellent starting salaries $73000 - $85000 (commensurate with experience) plus 5 weeks annual leave.Come for the life experienc...