Sr Manager, Applications, Chromatography & Mass Spectrometry, Southeast Asia
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Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Office Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)Job Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
At Thermo Fisher Scientific youll guide a collaborative team of Application Scientists while supporting customer success and technical excellence. This leadership role combines scientific expertise with business understanding to deliver exceptional customer experiences and drive growth. Youll oversee pre- and post-sales technical support manage customer education programs and develop innovative solutions across our product portfolio.
Leading the team of Application Scientists and working closely with cross-functional teams youll develop and implement initiatives to grow the business through funnel building and conversion enhance customer satisfaction through post sales and expand market presence. Youll support a culture of continuous improvement while mentoring your team to deliver outstanding technical support and customer service. This role offers the opportunity to make a significant impact on both customer success and team development while advancing scientific innovation.
REQUIREMENTS:
Advanced degree in Life Sciences or Chemistry with 810 years of experience in the life sciences or a related industry (bachelors degree holders are also welcome to apply) along with demonstrated technical expertise in mass spectrometry and chromatography.
Proven track record of developing and executing strategic customer support initiatives
Strong understanding of sales processes and customer relationship management
Excellence in cross-functional collaboration and stakeholder management
Deep technical knowledge in relevant scientific applications and methodologies
Ability to travel up to 40-50% of time
Experience managing customer education programs and technical training initiatives
Required Experience:
Manager
Key Skills
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
