Banquets Operations Manager
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Posted on:
Yesterday
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1 Vacancy
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Job Summary
JOB SUMMARY
At Pier One every event is an opportunity to create something extraordinary.
Were looking for an Banquets Operations Manager whos passionate about service excellence thrives in dynamic environments and leads with precision and heart. If you love orchestrating seamless events and inspiring teams to deliver unforgettable experiences this is your moment.
About the Role
As the Event Operations Manager youll be the driving force behind our event execution from setup to service to pack down. Youll lead banquet teams manage inventory and logistics and ensure every function reflects our commitment to quality and guest satisfaction. Your leadership will shape the success of weddings conferences galas and everything in between.
Key Responsibilities
- Execute events to the highest standards ensuring every detail aligns with Banquet Event Orders and guest expectations
- Lead and inspire banquet leaders and service staff fostering a culture of excellence and teamwork
- Monitor financials control beverage inventory and manage departmental assets
- Conduct pre-event inspections and ensure rooms are impeccably set and maintained
- Schedule staff to meet service standards while optimizing profitability
- Maintain cleanliness and sanitation across all banquet areas
- Communicate clearly with internal teams and clients to ensure flawless execution
- Attend and lead key meetings including BEO reviews pre-cons and daily stand-ups
- Act as a liaison with kitchen teams to ensure seamless food and beverage service
- Project supply needs and manage orders for equipment and presentation materials
- Promote guest satisfaction and respond to feedback with professionalism and care
- Uphold and reinforce all operational standards policies and procedures
About You
- Proven experience in banquet or event operations preferably in a hotel or hospitality setting
- Strong leadership communication and problem-solving skills
- Calm under pressure with a proactive solutions-focused mindset
- Passionate about delivering exceptional guest experiences
- Skilled in inventory management scheduling and event logistics
- Knowledge of food and beverage service standards and event presentation
- Comfortable with technology and event management systems
- Flexible availability including evenings weekends and holidays
- Full working rights in Australia
Why Youll Love It Here
- Be part of a team that celebrates creativity collaboration and service excellence
- Enjoy complimentary meals coffee and uniform care
- Access exclusive hotel and travel discounts for you and your loved ones
- Grow your career with world-class training and development programs
- Thrive in a supportive inclusive workplace culture
- Participate in our Employee Assistance Program and referral incentives
Ready to lead unforgettable events with precision and passion
Apply now and help us create extraordinary moments at Pier One.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
Key Skills
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
