Assistant Manager
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Delivering a 5-star experience every step of the way.
Were looking for a confident and guest-focused Assistant Manager to join our Front Office team. This is a great opportunity for an experienced professional ready to step into a leadership role and take ownership of the guest experience on shift.
In this role youll support the day-to-day operations of Front Office while acting as the key point of contact for guests and the team. Youll lead from the front ensuring smooth arrivals and departures supporting your team during busy periods and handling any guest concerns with professionalism and care.
Key Responsibilities:
- Support the daily operation of the Front Office department
- Lead and support the team on shift to deliver a high standard of service
- Be the main point of contact for guest queries feedback and escalations
- Ensure a smooth and welcoming arrival and departure experience for all guests
- Assist with training and development of Front Office team members
- Work closely with other departments to ensure seamless hotel operations
- Monitor service standards and ensure they are consistently met
- Assist with rostering and general operational tasks
Qualifications :
Were looking for someone who is passionate about guest service and ready to step up into a leadership role within a premium hotel environment.
What Were Looking For
- Previous experience in a Front Office Supervisor or Duty Manager role
- A genuine passion for delivering great guest experiences
- Strong communication skills and the ability to build rapport with guests and colleagues
- Confidence in handling guest concerns and making decisions on shift
- Experience with Opera Cloud PMS is highly regarded
- A hands-on team-focused approach
- Ability to work in a fast-paced environment
- Availability to work a rotating roster including evenings weekends and public holidays
Additional Information :
Why work for Accor
Accor is one of the largest global hospitality businesses with over 5400 Hotels across 110 countries the career development opportunities are endless.
Benefits Your Way
- Access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform which offers a constantly expanding database of free industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer and our ambition is to attract recruit and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
