Personal Injury Legal Virtual Assistant (REMOTE)
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Compensation: USD $1000 per month (based on experience)
Please submit your resume in English.
If selected to proceed you will receive an email invitation to complete a Willo video self-interview.
Applicants may also be required to complete a brief values assessment as part of the selection process.
As a Virtual Assistant you will work remotely from home as an independent contractor (health care benefits and paid time off is not provided).
Full-time availability is required for a 40-hour workweek with two days off. Depending on business needs one weekend day may be included in your schedule.
Responsibilities will vary by department and may include but are not limited to:
- Answer screen and route incoming calls to the appropriate team member
Take and relay messages or transfer calls to voicemail when staff are unavailable
Log phone calls and upload documents into the online document management system
Provide clerical support to office staff including faxing copying and file organization
Maintain regular communication with clients and respond to questions
Obtain insurance coverage information in a timely manner
Follow up on medical treatment and confirm continuity of care
Request and obtain medical records and billing statements from providers
Communicate with insurance companies regarding treatment status and update adjuster information in the system
Perform additional administrative and case-related duties as assigned
Qualifications :
- Fluent in both English and Spanish (spoken and written)
- Willingness to work overtime as needed
- Strong written and verbal communication skills
- Resourceful and proactive in resolving issues
- Self-motivated with the ability to multitask
- Able to work independently with minimal supervision
Additional Information :
Equipment Requirements:
Computer:
- Windows:
- Windows 10 Intel i5 (8th Gen) or 2GHz and 8 cores
- 16 GB RAM
- 256 GB SSD
- Mac:
- macOS 11 (Big Sur) Apple M1 or Intel i5
- 8 GB RAM
- 256 GB SSD
Internet:
- Connection: Wired Ethernet preferred; 5 GHz Wi-Fi acceptable
- Internet Speed:
- 30 Mbps download
- 15 Mbps upload
- Latency (Ping): Under 100ms
USB noise-cancelling headset
Webcam for daily meetings
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to ... View more
