Engineering Manager, IT Delivery

The AWMT Advice Superfamily consists of Discretionary Advice Platform Financial Planning Journeys and Advice AI. When applying for this role please indicate your first and second preferred areas of interest/alignment in the free form section.

Discretionary Advice Platform (DAP)

DAP Technology builds the technology that powers advice at scalehelping millions of clients make confident financial decisions through intuitive reliable and modern digital experiences. As the engineering arm of DAP our teams sit at the intersection of product design data and business strategy translating complex financial needs into simple human-centered solutions that deliver real client value. Our work spans onboarding goal planning money movement and platform capabilities supporting advisory offerings across digital hybrid and partner channels.

We are a mission-oriented engineering organization that takes pride in what we build by grounding in shared ownership technical excellence and continuous learning. As an Engineering Manager driving outcomes in a high-impact organization youll have the opportunity to work with the latest technology and coach and develop a great team of engineers that deliver results through hard work and know how to have fun along the way!

Financial Planning Journeys (FPJ)

Financial Planning Journeys (FPJ) is an AWM product family responsible for delivering the end-to-end Personal Advisor Services (PAS) experiencefrom onboarding clients into advice through ongoing financial planning and digital servicing. Operating at the intersection of advice and digital experience FPJ enables clients and advisors to plan manage and evolve financial strategies across every stage of a clients life.

In FPJ Engineering Managers lead teams that build and operate the platforms behind Vanguards advised financial planning experience. Teams design and run cloud-native distributed systems that power onboarding client profiles personalization and financial planning at scale while also advancing Crew AssistVanguards GenAI program that embeds AI into advisor workflows to automate call summaries surface relationship insights and create meaningful capacity for crews.

Advice AI

A newly formed group focused on disrupting Advice with AI. Operating as a startup keen on rapid prototyping and experimentation we are learning as we build. Driving toward an Advisor in your Pocket North Star our flagship capability Client Assist strives to integrate conversational AI into our Digital Advisor offer using LLM context engineering with Vanguard-specific knowledge plus AI-exposed APIs/tools (user data advice calculations and UI components) to power a trusted client-ready experience. As an Engineering manager in this group you can lead us into the next frontier of how technology can power advice and coach engineers on modern AI augmented development practices and emerging patterns while influencing technical direction architecture and engineering standards as we evolve. Experience developing LLM-based systems and their ancillary technologies isnt required but is a plus. Examples include: LangGraph AWS Bedrock RAG Arize etc.

Core Responsibilities

• Leads coaches and develops a team of engineers. Establishes clear performance expectations provides ongoing feedback and supports career growth. Conducts performance reviews and makes compensation decisions in alignment with Human Resources policies.

• Owns responsibility for team outcomes ensuring work is prioritized risks are managed and commitments are delivered in a timely and reliable manner.

• Applies a strong technical skillset to engage meaningfully with the teams work. Guides solution design supports engineering decision-making reviews technical approaches and provides practical coaching to engineers.

• Fosters a culture of learning adaptability and continuous improvement. Encourages experimentation reflection and the evolution of engineering and delivery practices.

• Supports healthy team dynamics and effective collaboration. Reinforces clear roles working agreements and sustainable team rhythms that enable consistent performance.

• Identifies and resolves impediments that affect delivery quality or team effectiveness. Escalates complex issues to IT experts as needed and simplifies constraints to maintain momentum

• Partners closely with product leaders technical leaders and business stakeholders to clarify priorities align expectations and ensure delivered solutions meet evolving needs.

• Promotes high standards of engineering quality including reliability scalability and performance. Reinforces sound development and testing practices.

• Participates in departmental planning staffing discussions and operational initiatives. Contributes to improving engineering practices and organizational effectiveness.

• Participates in special projects and performs other duties as assigned.

Qualifications and Skills

• Minimum 8 years of experience in IT project management software development or IT service delivery. Previous leadership experience required.

• Bachelors or Masters degree in Computer Science Information Technology or related field. PMP ITIL or Agile certifications preferred.

• Strong expertise in IT project management Agile methodologies and SDLC best practices with experience in IT infrastructure software development and enterprise IT solutions.

• Must have skills: TypeScript ECS Kubernetes Kore. AI Android iOS development

• Proficiency in risk management budgeting and IT governance. Understanding of cybersecurity frameworks and IT compliance standards.

• Excellent leadership communication and stakeholder management skills.

Special Factors

Sponsorship

About Vanguard

At Vanguard we dont just have a missionwere on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.