HR Specialist , Workforce Staffing (Global Candidate Operations)
Prague - Czech Republic
Job Summary
Amazon Candidate Connection Services (ACCS) team has an immediate opening for a Specialist in Prague. As part of Amazons Workforce Staffing (WFS) team ACCS supports candidates through the high volume hiring (HVH) process through phone/email/chat and works with partner teams to improve candidate experience by identifying and removing hiring barriers.
Candidates and partner teams can contact ACCS for any issue during the application and hiring process. This customer service for candidates removes technical barriers in the hiring process relieving local teams from providing applicant support standardizes candidate messaging and collects actionable data on candidate issues. Support is provided via different channels like email chat and phone for T1 WFS candidates across EU.
Specialists will be involved in day-to-day operations vendor management and cooperation with different stakeholders.
Key job responsibilities
Support and optimize internal and external processes.
Support implementation reporting and monitoring of projects and initiatives.
Participate in development and monitoring of assigned projects and provide administrative support.
Collaborate and coordinate with different teams and leadership to drive projects and initiatives to successful completion.
Identify issues and propose corrective actions and process improvements.
Ensure that relevant documentation plans reports etc. related to assignments are maintained and shared with relevant parties.
Track progress against defined goals milestones and communicate updates across relevant audience.
Be the go to person for recurring process questions.
- Previous experience in project management/coordination/support Fluent in English - verbal writing and reading Previous experience working in international and/or virtual teams Strong command of MS Office tools
- Preferred qualifications
- Knowledge of additional European language is a plus Experience working with Salesforce
- Knowledge of additional European language is a plus Experience working with Salesforce
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
About Company
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