Principal Consultant, SAP Enterprise Technology ET Commercial Tech Ops Admin!
Job Summary
Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Principal Consultant SAP Enterprise Technology - ET Commercial Tech Ops Admin!
This role is responsible for driving the ongoing evolution of commercial (procurement) orchestration capabilities by securing automating and governing the enterprise implementation of Zip the low-code/no-code procurement orchestration platform. We are seeing an experienced ET Commercial Tech Ops Admin to ensure that Zip workflows integrations data flows and configurations meet the highest standards of security compliance and operational efficiency. Responsibilities include backlog refinement sprint execution operational support and continuous improvement with a strong focus on compliance security and innovation
Responsibilities
Own platform governance monitoring and incident management and application governance/change management for a low-code environment ensuring high availability scalability and reliability of the platform.
Execute development deployment operational activities and continuous improvement of procurement orchestration tools and platforms.
Support the Product Owner in refining Product Backlog Items ensuring clarity and alignment with business objectives.
Estimate plan and manage all assigned task effortsincluding operational and development tasksand provide regular progress reports.
Commit to the completion of sprint tasks through incremental delivery ensuring alignment with sprint goals.
Maintain secure configuration baselines for the Zip tenant; maintaining versioning and approvals for Zip configurations
Participate in root cause analysis and resolution of technical issues minimizing downtime and operational impact.
Document controls and participate in compliance assessments to ensure compliance with internal policies industry standards and regulatory requirements related to procurement technology.
Attend key Agile ceremonies and proactively report risks and issues to the Scrum Master.
Stay ahead of market trends and leverage emerging digital technologies within the procurement orchestration capability to maintain a competitive advantage
Proven experience in technology operations leadership preferably in procurement or supply chain domains.
Strong understanding of procurement processes orchestration platforms and enterprise technology ecosystems.
Experience with cloud-based solutions low-code/no-code platforms API integrations automation tools and proficient use of the Jinja templating engine.
Experience implementing workflow governance such as change control processes for workflow edits and preventative measures for misconfigured workflows
Proven experience in DevSecOps DevOps or related roles preferably within procurement or enterprise technology environments.
Strong understanding of Agile methodologies and experience working in Scrum teams.
Solid knowledge of security best practices compliance frameworks and non-functional requirements.
Excellent problem-solving skills with a proactive approach to identifying and resolving issues.
Strong communication and collaboration skills with the ability to work effectively in cross-functional teams.
Ability to produce accurate work under pressure with frequent deadlines
Drives Results
Manages Ambiguity
Tech Savvy
Action Oriented
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in IT or relevant field
Preferred Qualifications/ Skills
Ability to deliver high quality and reliable software by collaborating with team. Outstanding analytical skills ability to apply expertise to drive complex technical and highly commercial solutions. Possess good verbal and written communication skills.
Excellent customer facing skills that include conducting compelling technical briefing& demonstrations including issues status reports and resolving impediments
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Staff IC
Key Skills
About Company
Artificial Intelligence. Real Outcomes. AI is changing big businesses, and so are we. Discover how cutting-edge AI drives unparalleled value.