Digital Communications Coordinator
Jacksonville, FL - USA
Job Summary
Department
UNF Online EnrollmentCompensation
$57000.00 AnnualGeneral Description / Primary Purpose
This position is a creative technical and strategic communications role responsible for developing and executing integrated marketing and communication strategies producing highquality digital media and optimizing the Slate CRM. The role collaborates closely with internal staff partners and faculty to enhance online student recruitment and communication workflows ensure cohesive branding across all platforms and elevate the visibility and value of institutional programs and services. This position plays a key role in advancing digital engagement and communication effectiveness for the Universitys online programs and department.
Job Functions
Media & Creative
Lead the strategic development and communication of conceptual design solutions within a usercentered design framework for the department.
Design and maintain cohesive visual systems and layouts aligned with institutional brand standards across all digital and print channels.
Plan design and produce visual assetsincluding promotional materials branded collateral infographics data visualizations and presentationsto support online students and programs
Manage ongoing website updates and enhancements addressing usability accessibility and performance through testing and feedback.
Manage the review and approval of creative assets across mediums to ensure quality accessibility consistency and compliance.
Marketing & Communications Strategy
Design and produce interactive multichannel marketing assets including websites email campaigns user interfaces social media content and presentations.
Lead creative services and digital communication initiatives managing social media strategy to expand reach engagement and brand visibility.
Develop and maintain operational documentationreports manuals and guidesto support marketing and communications workflows.
Use data analytics and performance metrics to optimize outreach strategies improve student engagement and enhance overall communication effectiveness.
Direct and execute pre-production activities such as creating mockups and establishing a project timeline.
Slate CRM Management & Optimization
Support and enhance Slate CRM functionality including portals rules workflows queries forms events and automations related to recruitment admissions and communications.
Leverage Slate enhancement tools to improve communication design efficiency and digital workflows.
Required Qualifications
A Masters degree from a regionally accredited college or university in a directly related area of specialization and two years of experience directly related to the job functions; or a Bachelors degree from a regionally accredited college or university in a directly related area of specialization and four years of experience directly related to the job functions.Statement(s) of Understanding
This position requires a background conjunction with the Universitys policy this position may also require a credit check.
The holder of this position is designated as a Responsible Employee pursuant to their role under Title IX. Therefore the incumbent must promptly report allegations of sexual misconduct sexual violence and child sexual abuse by or against any student employee contractor or visitor to the Universitys Title IX Administrator or any divisional Title IX Coordinator
This position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security. As such any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of. This position has a reporting requirement because the University believes that responsibility for students campus activities and/or campus security will make the holder of this position someone members of the University community will see as an authority figure and someone to whom they can seek help. A CSA is not expected to investigate or determine whether a criminal incident actually took place. A CSA s responsibility is a duty to report. All positions designated as CSAs are required to complete an online or in - person training session. For more information concerning training or CSA designations please contact the Clery Act Compliance Manager at or
Equal Opportunity
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our building this environment we strive to attract students faculty and staff from a variety of cultures backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information race color religion age sex disability marital status national origin or veteran status in any educational employment social recreational program or activity that it addition UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
Carnegie
UNF is a Carnegie Community Engaged Institution. This designation celebrates the Universitys collaboration with community partners from the local to the global level. It reflects UNFs mission to contribute to the public good and prepare educated engaged citizens.
Required Experience:
IC