General Manager of Aftermarket
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Job Location:
Moorhead, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Are you a strategic people-first leader with deep aftermarket expertise who thrives on building strong teams and delivering results As the General Manager of Aftermarket for the Midwest Agriculture division youll partner with Regional and Store Managers to lead aftermarket and product support initiatives across the region. Youll provide leadership to Regional Aftermarket Manager(s) while creating an environment that drives profitable growth develops team members and delivers an exceptional customer experience. The Midwest Agriculture team supports farmers construction companies and contractors throughout the region as they work to build our communities and feed the world. These customers value knowledgeable partners dedicated to helping them win every day and grow into the future. Are you ready to join the team Apply today!
Whats In It For You:
- $125000 - $145000
- 70% bonus potential
- Competitive compensation to reflect your experience leadership and industry expertise.
- A comprehensive benefits package that supports your well-being. For more details and to view these offerings visit RDOs benefits page.
- A company that lives by its core values: theyre not just words on a wall theyre how we work grow and lead. Learn more about our core values.
Why RDO
When you join RDO Equipment Co. youll become part of an industry-leading team providing a world-class experience for customers who do vital work and the communities in which they live. We deal in iron from the worlds leading equipment and technology manufacturers but were a people business first. RDO has grown from humble roots guided by a familys values and shaped by the strengths voices and entrepreneurism of our team members.
RDO Equipment Co. invests heavily in its leaders and people. We uphold a clearly defined set of leadership competencies and expectations for all leaders:
- Develop An Engaged Team: Coach and develop teams by focusing on long-term growth and development while empowering individuals to own and drive results in their area of responsibility. Establish trusting relationships by recognizing individual contributions while also consistently evaluating performance gaps and addressing through fair performance management efforts.
- Build Strategic Relationships: Effectively work with internal and external stakeholders to create collaborative partnerships. Work to foster environments where customer relationships are focused on long-term objectives not short-term gain. Successfully mediate conflict and resolve disputes through leveraging trusted partnerships.
- Communicate With Purpose: Communicate openly and create an environment of trust through proactive follow-up. Encourage open sharing of ideas and thoughts on what is working and what is not. Lead by example in always sharing the why related to decisions progress and organizational direction.
- Model Authentic Leadership: Influence teams by knowing personal strengths opportunities style and approach. Demonstrate accountability and humility by owning opportunities for growth and admitting mistakes. Inspire others to grow and learn by demonstrating a personal commitment to continuous learning. Model resiliency by overcoming temporary setbacks while maintaining a clear vision of organizational priorities.
- Deliver Results: Lead operational excellence by driving a sense of passion and urgency to deliver on business objectives. Align team goals with organizational priorities and create accountability by holding self and others to high standards around decisions commitments performance and outcomes.
What You Will Do:
- Lead Aftermarket Operations: Provide leadership across all aftermarket sales parts and service functions within the region ensuring consistency accountability and alignment with company objectives.
- Drive Strategy & Growth: Partner with regional leadership to develop and execute strategic initiatives that drive aftermarket sales growth including expanding business beyond traditional customer bases.
- Develop People & Leaders: Coach and develop Regional Aftermarket Manager(s) and department leaders focusing on long-term development succession planning and performance excellence.
- Manage Performance & Financials: Monitor operational and financial performance of parts and service departments including profitability staffing processes safety and growth strategies.
- Strengthen Customer Experience: Lead initiatives that enhance customer satisfaction and long-term relationships through effective processes communication and solutions-oriented support.
- Establish Benchmarks & Accountability: Assist in creating and tracking annual parts and service benchmarks aligned with financial and operational goals.
- Training & Capability Building: Oversee internal and external training programs including career paths technician development customer programs and MIRC follow-up.
- Represent RDO: Ensure the companys reputation in the community reflects RDOs core values and commitment to ethical safe and responsible business practices.
- For a complete list of duties and responsibilities view the full job description here.
What Success Looks Like:
- Consistent Growth: Profitable aftermarket growth across the region.
- Team Development: Engaged developed leaders who take ownership and drive results.
- Operational Excellence: Effective and consistent execution across parts and service departments.
- World-Class Service: High levels of customer satisfaction and long-term loyalty.
- High-Performance Culture: A workplace grounded in safety accountability teamwork and continuous improvement.
What You Will Bring:
- Proven Leadership Experience: Demonstrated success in business and people management with experience leading leaders and driving accountability.
- Aftermarket & Operational Expertise: Strong knowledge of sales parts and service operations.
- Analytical & Strategic Thinking: Excellent analytical and problem-solving skills with the ability to translate strategy into execution.
- Industry Knowledge: Knowledge of John Deere agriculture construction and/or Vermeer dealership operations preferred.
- Communication & Technology Skills: Strong verbal written and computer skills to drive alignment performance and collaboration.
- Education: College degree preferred.
- Valid Work Authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Why Youll Love It Here:
- High-Impact Leadership Role: Influence regional strategy while developing people and driving results.
- Safety-First Culture: Daily safety focus with a firm commitment to never compromising on safety.
- Collaborative Team Culture: Work alongside passionate teams who care deeply about customers each other and doing the right thing.
- Community Presence: Youll represent RDO in the community and help ensure our reputation reflects our values and long-term partnerships.
Required Experience:
Director
Key Skills
About Company
Discover a wide-range range of John Deere & Vermeer equipment at one of our RDO store locations, offering top-notch machinery solutions for agriculture, construction, and more.
