Benefits:
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
Overview
About TeamLogic IT
TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability security and flexibility for their IT infrastructure.
With more than 300 locations across North America and more than 1500 technicians thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and are able to help our clients leverage technology to their advantage. Our philosophy is simple we work with you the way wed want someone to work with us.
TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries and were proud of our reputation for exceptional customer service. Ready to join a leading MSP Contact TeamLogic IT.
Synopsis
The Summer Interns role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the Summer Intern will be to respond to support requests in a timely manner be the initial reference point for all IT support related tickets and to ensure the satisfaction of the end user among other technical duties.
Summer Interns are expected to display good interpersonal skills as they will interact with colleagues from various departments executive levels and customers daily.
Summer Intern I Responsibilities:
- Provide first contact support of incoming requests to the service desk via telephone web portal email to ensure courteous timely and effective resolution of end-user issues.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform hands-on fixes at the desktop level when remote tools are not appropriate including hardware repairs delivery of peripherals or other fixes as determined.
- Installing and configuring hardware and software components throughout various network infrastructure devices.
- Install antivirus software and ensure virus definitions are up to date.
- Perform preventative maintenance including checking and cleaning of workstations printers and peripherals.
- Establishing good relationships with all departments and colleagues.
- Ensuring company safety and security standards are met.
Summer Intern I Requirements:
- Enrolled in College or university degree program in the field of Computer Science and a Junior or senior in the program.
- Exceptional written and oral communication skills.
- Experience with desktop operating systems including Windows 7 Windows 10 and Mac OS.
- Experience with server operating systems including Server 2008 Server 2012 Server 2016 is a plus.
- Active Directory knowledge a plus
- Exceptional interpersonal skills with a focus on rapport building listening and questioning skills.
- Good problem-solving skills.
- Valid Driver License and ability to drive to customer locations when required.
- Excellent customer service skill
- Experience with desktop operating systems including Windows 10 Windows 11 and Mac OS.
- Experience with server operating systems including Server 2016 Server 2019 Server 2025 is a plus.
- Active Directory knowledge a plus
- Exceptional interpersonal skills with a focus on rapport building listening and questioning skills.
- Good problem-solving skills.
- Valid Driver License and ability to drive to customer locations when required.
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
Required Experience:
Intern
Benefits:Competitive salaryFlexible scheduleOpportunity for advancementTraining & developmentOverviewAbout TeamLogic ITTeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high avail...
Benefits:
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
Overview
About TeamLogic IT
TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability security and flexibility for their IT infrastructure.
With more than 300 locations across North America and more than 1500 technicians thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and are able to help our clients leverage technology to their advantage. Our philosophy is simple we work with you the way wed want someone to work with us.
TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries and were proud of our reputation for exceptional customer service. Ready to join a leading MSP Contact TeamLogic IT.
Synopsis
The Summer Interns role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the Summer Intern will be to respond to support requests in a timely manner be the initial reference point for all IT support related tickets and to ensure the satisfaction of the end user among other technical duties.
Summer Interns are expected to display good interpersonal skills as they will interact with colleagues from various departments executive levels and customers daily.
Summer Intern I Responsibilities:
- Provide first contact support of incoming requests to the service desk via telephone web portal email to ensure courteous timely and effective resolution of end-user issues.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform hands-on fixes at the desktop level when remote tools are not appropriate including hardware repairs delivery of peripherals or other fixes as determined.
- Installing and configuring hardware and software components throughout various network infrastructure devices.
- Install antivirus software and ensure virus definitions are up to date.
- Perform preventative maintenance including checking and cleaning of workstations printers and peripherals.
- Establishing good relationships with all departments and colleagues.
- Ensuring company safety and security standards are met.
Summer Intern I Requirements:
- Enrolled in College or university degree program in the field of Computer Science and a Junior or senior in the program.
- Exceptional written and oral communication skills.
- Experience with desktop operating systems including Windows 7 Windows 10 and Mac OS.
- Experience with server operating systems including Server 2008 Server 2012 Server 2016 is a plus.
- Active Directory knowledge a plus
- Exceptional interpersonal skills with a focus on rapport building listening and questioning skills.
- Good problem-solving skills.
- Valid Driver License and ability to drive to customer locations when required.
- Excellent customer service skill
- Experience with desktop operating systems including Windows 10 Windows 11 and Mac OS.
- Experience with server operating systems including Server 2016 Server 2019 Server 2025 is a plus.
- Active Directory knowledge a plus
- Exceptional interpersonal skills with a focus on rapport building listening and questioning skills.
- Good problem-solving skills.
- Valid Driver License and ability to drive to customer locations when required.
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
Required Experience:
Intern
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Job Location:
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
