Manager Motor Claims Assessing – Recommended Repairs
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Manager Motor Claims Assessing Recommended Repairs
Job No: 679051
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Adelaide Melbourne - Inner Suburbs & CBD
Permanent Full Time
Insurance Motor Claims Admin
Pay Band 5
Brisbane Sydney Melbourne OR Adelaide
- Lead and develop a highperforming motor assessing team
- Flexible ways of working with strong leadership support
- Make a direct impact on customer outcomes and cost efficiency
Lead a team that helps customers get back on the road sooner while building capability confidence and strong performance across motor assessing.
About the role
As Manager Motor Claims Assessing you will lead a team delivering virtual and onroad motor assessments. You will drive performance across cost timeliness and quality while creating a supportive environment focused on customer outcomes continuous improvement and people development. This role contributes to meaningful outcomes for customers and the broader Motor Claims business.
What youll do
- Lead coach and support a team of motor assessors to deliver highquality assessments that balance customer experience cost control and timeliness.
- Monitor operational performance and quality assurance outcomes using insights to lift efficiency compliance and customer satisfaction.
- Manage workflows capacity and priorities to meet agreed service and financial targets.
- Act as an escalation point for customer concerns working toward solutions that meet customer and business expectations.
- Partner with internal teams and stakeholders to strengthen assessing capability consistency and continuous improvement.
What youll bring
- Applications with a relevant trade qualification such as mechanic spray painter or panel beater will be given preference and are most desired particularly where this experience supports practical assessing knowledge.
- Demonstrated experience leading customer service or operational teams with a strong focus on coaching engagement and performance outcomes.
- Knowledge of the motor assessing industry with the ability to apply this understanding to decisionmaking quality outcomes and cost management.
- Strong judgement and problemsolving capability including managing customer escalations with empathy and clarity.
- Experience working with assessing systems data and reporting tools to monitor performance and support continuous improvement.
PD - Manager Motor Claims (MMC) - AssessingJul22
For more information please contact
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Standard Time
Dont see a job for you
Dont see your dream job posted No problem sign up for job alerts and well let you know once something becomes available.
Sign Up TodayRequired Experience:
Manager
