Program Coordinator
Share
Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
1. HR Coordination & Support
Act as a liaison between HR and academic/operations teams
Support recruitment coordination (faculty trainers coordinators)
Manage onboarding and documentation of staff
Track attendance performance inputs and engagement metrics
Assist in performance review processes and feedback collection
1. HR Coordination & Support
Act as a liaison between HR and academic/operations teams
Support recruitment coordination (faculty trainers coordinators)
Manage onboarding and documentation of staff
Track attendance performance inputs and engagement metrics
Assist in performance review processes and feedback collection
2. Inter-Department Coordination
Ensure seamless communication between:
Academic Team
Operations Team
Sales/Admissions Team
Marketing Team
Align program schedules with resource availability
Resolve coordination gaps and operational bottlenecks
Conduct regular sync meetings across departments
Ensure seamless communication between:
Academic Team
Operations Team
Sales/Admissions Team
Marketing Team
Align program schedules with resource availability
Resolve coordination gaps and operational bottlenecks
Conduct regular sync meetings across departments
3. Program Delivery Management
Plan and monitor end-to-end program execution
Ensure timely delivery of courses workshops and training sessions
Coordinate with trainers/faculty for schedules and curriculum delivery
Track program quality completion rates and student satisfaction
Ensure adherence to delivery standards and SOPs
Plan and monitor end-to-end program execution
Ensure timely delivery of courses workshops and training sessions
Coordinate with trainers/faculty for schedules and curriculum delivery
Track program quality completion rates and student satisfaction
Ensure adherence to delivery standards and SOPs
4. Resource & Schedule Management
Allocate trainers classrooms and digital resources efficiently
Maintain program calendars and delivery timelines
Handle last-minute changes and contingency planning
Allocate trainers classrooms and digital resources efficiently
Maintain program calendars and delivery timelines
Handle last-minute changes and contingency planning
5. Reporting & Documentation
Maintain reports on:
Program delivery status
Trainer performance
Student engagement
Prepare dashboards for management review
Document processes and improve operational workflows
Maintain reports on:
Program delivery status
Trainer performance
Student engagement
Prepare dashboards for management review
Document processes and improve operational workflows
6. Stakeholder Management
Act as the point of contact for internal stakeholders
Ensure smooth coordination with external trainers/partners
Address escalations related to delivery or coordination
Act as the point of contact for internal stakeholders
Ensure smooth coordination with external trainers/partners
Address escalations related to delivery or coordination
Key Skills Required
Strong communication & coordination skills
Basic HR operations understanding
Program/project management skills
Problem-solving and multitasking ability
Proficiency in tools like Excel CRM LMS platforms
Attention to detail and process-driven mindset
Strong communication & coordination skills
Basic HR operations understanding
Program/project management skills
Problem-solving and multitasking ability
Proficiency in tools like Excel CRM LMS platforms
Attention to detail and process-driven mindset
Qualifications
Bachelors/Masters degree in HR Business Administration or related field
2 5 years of experience in HR coordination / program management / operations
Experience in EdTech or education sector (preferred)
Bachelors/Masters degree in HR Business Administration or related field
2 5 years of experience in HR coordination / program management / operations
Experience in EdTech or education sector (preferred)
KPIs / Success Metrics
On-time program delivery rate
Trainer/resource utilization efficiency
Cross-department coordination effectiveness
Student satisfaction scores
Reduction in operational delays/issues
On-time program delivery rate
Trainer/resource utilization efficiency
Cross-department coordination effectiveness
Student satisfaction scores
Reduction in operational delays/issues
Ideal Candidate Profile
Someone who can think like an HR act like an operations manager and execute like a program manager-ensuring everything runs smoothly behind the scenes.
Someone who can think like an HR act like an operations manager and execute like a program manager-ensuring everything runs smoothly behind the scenes.
Language Preference:
Telugu Hindi & English
Telugu Hindi & English
