Product Manager – Research & Discovery

Rosemead, CA - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Product Manager Research & Discovery

Work Location: 2031 Walnut Grove Avenue Rosemead CA
Work Schedule: Hybrid - onsite days Tuesday/Wednesday

Job Description

Job duties may include: reviewing software requirements and preparing test scenarios; executing tests on software usability; analyzing test results on database impacts errors or bugs and usability; preparing reports on all aspects related to the software testing carried out and reporting to the design team.

The Product Manager for Research & Discovery is responsible for turning ambiguous business needs into clear validated and estimate-ready problem definitions. This role runs discovery maps cross-channel journeys identifies constraints and produces the Discovery Packet required for IT to provide accurate estimates and for leadership to make investment decisions.

This is a hands-on discovery and research role not a delivery role and not a people-management role.

Day-to-Day Responsibilities / Workload

Strategic Discovery & Problem Framing

Convert vague business problems into fully defined opportunities with customer business regulatory framing.
Produce shovel-ready Discovery Packets to support IT estimation capital requests and strategic prioritization.
Works with the Senior Manager of Product to create ROI models (when needed)
Translate scattered backlog into strategic themes.

Research & Validation Leadership

Lead customer research: interviews usability tests concept validation and prototype creation/feedback.
Leverage call center data QM analytics and operational insights to validate root causes.
Works with Senior Manager of Product to identify regulatory constraints affecting the solution space.
Product service blueprints journey maps business rule definition and low-fidelity prototypes.

Stakeholder & Scope Management

Aligns with Domain PMs to understand end-to-end journey impacts and constraints early.
Works with Domain PMs to define MVP boundaries and ensure IT estimates are based on realistic validated scope.
Ensure all discovery artifacts are aligned before transitioning work to estimation or execution.

Education / Experience

Bachelor Degree in applicable profession business or technical discipline or an equivalent combination of education training and experience. Possesses seven to ten years of experience.

Education Requirement:
High School Diploma or Equivalent

Required Skills / Attributes

5 years in Discovery UX Research Product Strategy and Service Design
Strong skills in blueprinting journey mapping and early-stage prototyping
Ability to translate user needs and operational insights into business value.
Strong synthesis facilitation and problem-facing capabilities.

Desired Skills / Attributes

Experience in large complex and regulated enterprises (preferred)

Job Title: Product Manager Research & Discovery Work Location: 2031 Walnut Grove Avenue Rosemead CA Work Schedule: Hybrid - onsite days Tuesday/Wednesday Job Description Job duties may include: reviewing software requirements and preparing test scenarios; executing tests on software usability;...