Residential Coordinators (London and Manchester)

• Deliver key projects including recruiting and onboarding students and mentors creating digital resources and student events
• Support with programme pilots scoping (and delivering on) new activity
• Update all stakeholders internal and external on your work areas appropriately escalating any issues in a timely manner
• Plan and manage your day-to-day and week-to-week tasks effectively ensuring projects are meeting their intended outputs and outcomes
• Utilise tools and technologies to conduct your work effectively and efficiently
• Deliver on allocated events relating to our programme model (university applications skill development work experience and mentoring)

• Follow established procedures to monitor the progress of your work area using accurate data to inform decisions
• Reflect on your work areas at key points in time offering suggestions for efficiencies and process improvement
• Maintain accurate records across relevant databases updating data accurately and in a timely manner
• Contribute to evaluation for key work areas (residentials events internships etc) produce high quality evaluation reports where required

• Communicate to internal and external stakeholders in a timely and professional manner
• Manage internal student queries and maintain consistent stakeholder (e.g. students) processes through regular communication
• Ensure employer volunteer teacher and student records are kept updated

• Coordinate planning and delivery of skills sessions partner events university visits and other activities both virtually and in person across the Social Mobility Foundations target cities across the UK
• Coordinate logistics of sixth form and S5/S6 and undergraduate internships including but not limited to student selection liaising with students and employers throughout internship delivery
• Coordinate and support with the organisation logistics and delivery of in-person residential programmes for students including staying on site for day and overnight visits when needed
• Coordinate student services including personal statement checking service and recruitment success service
• Support the delivery of the mentoring provision

Person Specification

1. Leadership
2. Communication
3. Adaptability
4. Professionalism
5. Decision-making

• Proficient in Microsoft Office particularly Microsoft Excel
• A basic understanding of the barriers young people face in accessing university and high-quality careers

• Most of our work is office based but you will spend a lot of time collaborating with other teams and clients via email telephone and other communications channels such as Teams or Zoom.
• Our work is fast-paced and can be challenging as you will be working to tight deadlines on a number of projects at the same time.
• This role may require you to staff residentials for students on our Programme. This means that during the summer period (Jul Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks help run the residential and be responsible for the welfare of the young people involved. You will also be expected to support with office pick-ups and drop offs for day visits in your SMF city.

• Some travel to other offices and other locations may occasionally be expected. Where travel is required travel and accommodation will be covered by the SMF. TOIL will be given for any work that is completed outside usual working hours.

Benefits

• 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work Scheme
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working flexitime part-time
• Regular staff team building and business planning away days

How to Apply