JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Regional Facilities Manager JLL

What this job involves:

As a Regional Facilities Manager at JLL youll serve as the strategic leader overseeing integrated facilities management operations across multiple sites for our valued client IBM. This pivotal role combines relationship management operational excellence and financial stewardship to deliver seamless high-quality facilities services. Youll lead cross-functional teams spanning Property and Development Services (PDS) Operations (OP) and Integrated Facilities Management (IFM) ensuring our services exceed client expectations while meeting critical performance metrics. This position offers the opportunity to drive meaningful impact across a regional portfolio shape service delivery standards and contribute directly to JLLs reputation as a trusted facilities management partner. If youre passionate about operational excellence team leadership and building strong client relationships this role provides an exciting platform to advance your career while delivering tangible business results.

What your day-to-day will look like:

Cultivate and maintain strong relationships with IBM stakeholders monitoring quarterly KPIs and satisfaction surveys to ensure consistently high service delivery standards across all sites within your regional portfolio

Coordinate and integrate PDS OP and IFM operations across multiple locations fostering a collaborative one-team culture that delivers seamless facilities management services and consistent execution of global initiatives

Oversee regional and site-level operational budgets tracking monthly and quarterly financial performance driving contractual savings initiatives and maintaining detailed documentation of cost reduction achievements

Lead and develop your facilities management team through effective people management practices performance coaching and strategic workforce planning to ensure superior operational performance

Monitor and drive compliance with all contractual requirements and KPIs including work order management metrics ensuring your region consistently meets or exceeds annual account goals

Partner with site teams to implement energy savings programs through the PEERS platform ensuring accurate energy data collection and analysis to support sustainability objectives

Engage regularly with regional and functional peers across JLLs global network to share best practices implement standardized processes and ensure consistent delivery of enterprise-wide initiatives

Required Qualifications:

Bachelors degree in Facilities Management Business Administration Engineering or related field or equivalent combination of education and experience in facilities management leadership roles

Minimum 7-10 years of progressive facilities management experience with at least 3-5 years in a multi-site regional or portfolio management capacity demonstrating successful client relationship management

Proven track record of managing operational budgets exceeding $5M annually including demonstrated success achieving savings targets and maintaining fiscal accountability across multiple locations

Strong working knowledge of integrated facilities management operations including mechanical electrical plumbing HVAC systems and general building maintenance best practices

Exceptional relationship management and communication skills with demonstrated ability to interface effectively with C-suite executives client stakeholders and cross-functional teams at all organizational levels

Proficiency in facilities management systems KPI tracking tools and financial management software with advanced capabilities in Microsoft Excel PowerPoint and other business applications

Valid drivers license and ability to travel regularly (up to 50%) across assigned regional portfolio for site visits client meetings and team engagement

Preferred Qualifications:

Professional facilities management certifications such as Certified Facility Manager (CFM) Facility Management Professional (FMP) or equivalent industry credentials demonstrating commitment to professional development

Previous experience managing facilities services for technology sector clients or Fortune 500 companies with understanding of their unique operational requirements and expectations

Knowledge of energy management systems sustainability practices and experience with platforms like PEERS or similar energy tracking and optimization tools

Demonstrated experience implementing process improvement methodologies such as Lean Six Sigma or similar frameworks to drive operational efficiency

Familiarity with workplace experience trends hybrid work models and modern workplace design principles that enhance employee satisfaction and productivity

Project management experience or certification (PMP PRINCE2) with proven ability to lead cross-functional initiatives and deliver complex projects on time and within budget

Experience working within a global matrixed organization with exposure to diverse cultural environments and ability to navigate complex stakeholder relationships across geographies

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.