Senior Product Manager
Job Summary
- Document and prioritize feature requirements for the product team
- Engage with subscribers to understand their challenges and guide them in using the product effectively
- Define solution assets related to security configurations and workflows
- Collaborate with other PMs to write epics features user stories and defects and advocate for them in the backlog
- Prioritize usability improvements bug fixes and new feature development to boost adoption
- Coordinate backlog across multiple engineering teams to maximize market impact
- Participate in Agile ceremonies refine user stories and document acceptance criteria
- Create end-user documentation marketing content and go-to-market materials
- Implement in-product engagement experiences such as tours feature highlights and learning aids
- Drive customer success initiatives with training engagement tools and feedback loops
- Work with design teams to enhance user experience and engagement tracking
Qualifications :
- At least 5 years of experience in software product management including gathering and documenting requirements managing product backlog and working with Agile methodologies
- Experience in writing clear and user-friendly help documentation for end users
- Hands-on experience with in-product user engagement tools such as Intercom Pendo or similar
- Understanding of the MSP/MSSP market and its role in administering cloud application environments including security management
- Practical experience in the IT security and compliance domain preferably with cloud security product management product support or implementation support
NICE TO HAVE:
- Technical knowledge in security cloud software development and PowerShell will be an advantage
Additional Information :
PERSONAL PROFILE
- Strong communication skills with the ability to engage stakeholders discover requirements and translate them into actionable tasks for engineering teams
- Excellent organizational and leadership skills for working with distributed teams across time zones
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
About Company
At Sigma Software, we are involved with the clients team to contribute to the design and development of a technical solution for their tokenized domain reservation platform. We started by assigning a software architect to design the smart contracts and integrate blockchain into the s ... View more