Chief Culture & Community Officer (CCO)
Chicago, IL - USA
Job Summary
Are you a bourbon enthusiast and troublemaker Join our GROWING TEAM at Good Trouble Bourbon and help drive sales and brand recognition at our rapidly growing company.
The Heartbeat of the Brand
Mission
Build and activate theGood Trouble movement turning customers into community and community into evangelists creators and repeat buyers.
What This Role Really Does
This personmakes Good Trouble feel like something you belong to not just something you buy.
Key Outcomes
- Build anational Troublemaker community
- Launchmembership / subscription ecosystem
- Driverepeat purchase lifetime value
- Createambassador creator network
- Turn events intomovement-building moments
Core Responsibilities
- Design and launch:
- Troublemaker Collective (membership program)
- Ambassador / affiliate program
- Community events (Chicago national)
- BuildCRM community engagement strategy (Klaviyo Substack etc.)
- Activate storytelling:
- Founder-led
- Customer stories
- Cultural narratives (music impact leadership)
- Ownretention engagement and loyalty metrics
- Partner with CMO on content and CRO on conversion
Ideal Profile
- Built community at brands like:
- Soho House Nike Glossier Peloton Revolve or a cultural startup
- Obsessed withbelonging identity and experience
- Understands how to turnaudience tribe movement
This position will begin as a contractor and if all goes well in 90 days the contractor can transition to a full time employee.
Inspired by legendary troublemakers like civil rights icon John Lewis who urged us to get into good trouble necessary trouble Good Trouble bourbon is an award-winning Kentucky Straight Bourbon Whiskey crafted at the historic DSPY-KY-10 the 10th oldest bourbon distillery in Kentucky dating back to 1885.
Good Trouble Bourbon is committed to creating a diverse environment and is proud to provide equal employment opportunities in all employment practices. We will honor your experiences perspectives and unique identity.
Required Experience:
Chief
Key Skills
About Company
Are you a bourbon enthusiast and troublemaker? Join our GROWING TEAM at Good Trouble Bourbon (GTB)and help drive sales and brand recognition at our rapidly grow...