Mtr Fast Track Claims Specialist
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Mtr Fast Track Claims Specialist
Job No: 679071
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Adelaide Hobart Melbourne - Inner Suburbs & CBD
Permanent Full Time
Insurance
Pay Band 3
- Work with the Technical Assessing community to improve compliance with assessing policies and procedures
- A permanent role and an 8-month role
- Hybrid wfh / Adelaide Hobart Brisbane Melbourne or Sydney CBD locations
About the Role:
This teams primary purpose is to support Motor Claims Customers who have a vehicle that has been determined to be a total loss / write off. They do this by completing the total loss valuation and administration process (including WOVR) after a Motor Assessment decision.
The role is accountable for proactive claims management (including processing and handling insurance enquiries where applicable) in accordance with legislative regulatory and procedural guidelines whilst maintaining a commercial focus that will ensure the achievement of assessing costs timeliness and quality objectives.
What Youll Do:
- Ensuring claims are managed effectively and in a timely manner
- Application of business methodologies to determine vehicle valuations
- Prepare claims in readiness for claim settlement
- Track progress and follow up claims
- Ensuring correct pathing of claims to support timely claim progression and customer outcomes
- Processing claims in accordance with legislative regulatory and procedural guidelines.
What Youll Bring:
- Computer literacy and navigational skills using multiple systems simultaneously
- Motor Vehicle Enthusiast
- Motor Trade Qualifications Panel beating Spray painting Mechanic (desired)
- Knowledge of motor claims and assessing industry
- Customer Management Complaint Management.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Standard Time
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