Scheme Support Officer (Relief)

Who are Codi Group

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales largest provider of housing care and support were here to help people live well feel supported and rise to their full potential.

Every day our teams support nearly 17000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all: Codi means rise in Welsh. It reflects who we are where we come from and our ambition to lift expectations lift communities and lift each other.

About the role

You will have the opportunity as a Scheme Support Officer to engage and interact with the people we support Deliver workshops relating to tenancy management and health & wellbeing. Arrange and carry out activities with the people we support to support them with their goals. Advising and supporting in a sensitive and practical manner and dealing with a crisis effectively and efficiently. Scheme Support Officers are a 24/7 role so will be filling gaps in rotas including nights weekends and bank holidays. Night shifts may be wakeful or sleep-in depending on the service needs.

We are also recruiting Floating Support workers role based in Newport. You will provide housing-related support to people who are struggling to maintain their tenancy are at risk of homelessness or are currently experiencing homelessness. You will work with individuals from a variety of backgrounds providing tailored support to help them overcome challenges and achieve their goals. The aim is to prevent homelessness and empower people to manage their homes independently. The Floating Support team predominantly works office hours however this is subject to the needs of the clients.

Managers will offer shifts with as much notice as possible but you might be contacted on an ad-hoc basis when shift cover is needed. As such the hours may not be guaranteed.

Skills and Experience Needed

Relevant work experience and knowledge of issues relating to vulnerable people is essential.

More important are;

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to peoples lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

Values

At Codi our values are Compassionate Authentic and Progressive. When you join us youll embrace these principles and thrive in an environment shaped by them.

Pay and Pensions

• 25877.80 FTE (13.45 per hour) for both roles
• Pension Choices:
  • Defined Contribution (DC) Scheme with matched contributions up to 10%. Or
  • Defined Benefit (DB) 1/80th of final salary for every year of service.

Time off and Flexibility

• 12.07% top up with each payslip in lieu of accrued annual leave
• Statutory Maternity & Adoption pay
• Statutory Paternity pay

Wellbeing

• Statutory Sick Pay
• Eyecare: Up to 100 reimbursement towards eye tests and glasses.
• Free counselling coaching wellbeing team and OH service to all colleagues
• Annual Health Check

Getting Around

• Mileage paid at 45p plus 5P per passenger per mile (business insurance required)

Personal Development

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications

Perks and Recognition

• Blue Light Card Eligibility giving discounts at 15000 brands.
• Colleague Discount platform

FREDIE

At Codi Group we are guided in all that we do by a group of principles that we call FREDIE these are: Fairness Respect Equality Diversity Inclusion Engagement. This means that whatever your background you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process please contact or 0

How do you apply

If you have the skills and experience required please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly. INTERVIEWS TO TAKE PLACE ON WEDNESDAY 29^th APRIL 2026 IN OUR NEWPORT OFFICE.

Ifyoureshortlistedyoull take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional andwerelooking for peoplewhollfeel at home with us.