PSA| Senior Manager – Group Operations Risk
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.
Job Description
- Build and operationalize the 1LoD monitoring and testing framework across LBUs ensuring alignment with Group standards.
- Coordinate adoption of KRI/KCI catalogue sampling methodologies and evidence practices strengthening risk sensing and assurance readiness.
- Manage rollout of RAID governance enabling timely remediation and milestone discipline across multi-market programs.
- Drive automation and dashboarding to enhance transparency cycle-time efficiency and stakeholder engagement.
- Design and implement monitoring/testing scripts sampling approaches and defect taxonomy; ensure consistency across LBUs.
- Coordinate KRI/KCI adoption breach workflows and hotspot forecasting; maintain timely escalation and reporting.
- Drive evidence standards reduce rework and enable PRISM/eGRC workflows for issues actions and reporting.
- Provide templates playbooks and coaching; influence matrix stakeholders and deliver crisp executive updates.
- Deliver automation use-cases for controls/testing/evidence; develop dashboards for transparency and decision support.
Job Qualification
- 10 years in program/project management within insurance operations / operational risk / assurance.
- Handson delivery of monitoring/testing frameworks KRI/KCI definition and breach workflows evidence standards and multimarket rollouts.
- Develop governance with earlywarning management and stakeholder escalation.
- Experience coordinating assurance readiness for 2LoD/IA
- Sampling methodologies (attribute/variable) test design defect taxonomy and workpaper standards.
- PRISM/eGRC user workflows (issues/incidents/actions evidence reporting) and dashboarding (Excel/Power BI); comfort with structured data and metrics.
- Awareness of BCBS operational risk governance and SolvencyII concepts; familiarity with automation opportunities for controls/testing/evidence.
- Strong enablement mindset (coaching templates playbooks); clear written/oral communication.
- Matrix influence across LBUs and SMEs; crisp executive updates and visuals.
- Practical problemsolving; balances standardization with proportionality by risk and market context.
- Project Management
- CRMA / IRM (risk/assurance grounding).
- Lean Six Sigma Green Belt (evidence/process quality) is a plus.
- Bachelors degree in Business Risk Operations.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Required Experience:
Senior Manager
Key Skills
About Company
พรูเด็นเชียล ประกันชีวิต (ประเทศไทย) มุ่งมั่นที่จะช่วยให้คุณก้าวหน้าในชีวิต โดยเราให้ความใส่ใจอย่างเต็มที่เพื่อการบริการที่เป็นเลิศแก่คุณ ค้นหาวิธีที่เราจะสามารถช่วยเหลือคุณได้ที่นี่ ... View more
