Digital Business Analyst
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
As a Digital Business Analyst you will drive the digital product design. Focusing on delivering leading customers experiences across digital channels (e.g. app / website / CRM) projects from requirements gathering and definition customer experience design through to delivery and roll out to end customers.
Key tasks and responsibilities:
- Planning and leading business requirements workshops including requirements write up
- Developing detailed and clear business requirements to enable customer experience design and development teams to deliver leading customer experiences for customers
- Business case creation including value identification and measurement
- Conducting customer stakeholder interviews to capture business insights and requirements
- Support and provide direction to client product owners on feature prioritisation
- User story creation and product backlog creation and ongoing backlog grooming
- Utilise design thinking and agile methodologies to deliver customer and business benefits in a timely manner
- Owns projects from beginning to end eliminates obstacles and takes responsibility for getting results for our clients and their customers
- Acts as a project coordinator for digitally based projects managing resources stakeholders and relationships across teams internally and with the client
- Brings together people from creative business and technical backgrounds often across multiple dispersed teams to collaborate for project success
- Effectively communicates with client and project teams alike from requirement gathering and expectation management to communicating vision and team collaboration
- Develops and mentors colleagues and team members at different levels of experience and with different skill sets
- 4 years of working on customer / digital projects from vision through to delivery
- Experience in the delivery of Web Mobile and eCommerce projects based on leading technology platforms
- Experience of customer / digital design projects working with Service UX and UI designers front-end developers data engineers and digital marketers
- Experience in running business and technology workshops to capture business and technical product requirements
- Experience utilising AI tools and agentic AI to capture shape and refine requirements
- Experience in AI Native engineering practices delivering enterprise ready AI agents with familiarity of leading AI providers (e.g. Anthropic Google OpenAI etc)
- Experience of working with multi-location teams is preferable
- Experience of working in complex matrix organisations is preferable
- Experience of Atlassian tooling (Jira Confluence) or equivalent is an advantage
- Experience of Figma tooling or equivalent is an advantage
Qualifications
- Relevant 3rd level qualification design technology other
- Agile Certification such as SAFe is an advantage
- PMP Certified or similar qualification an advantage
- AI certification or similar qualification an advantage
Whatsin it for you:
At Accenture Ireland in addition to a competitive base salary you will also have an extensive benefits package which includes pension private health insurance discounted gym membership emergency caring facilities and 2 days leave per year for charitable work of your choice! Flexible working arrangements can be discussed depending on the position.
Does this appeal to you If so we wish to hear from you:
Please advise if you have any requirements so we can investigate into arranging reasonable adjustments to the recruitment process. You can contact us at
Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race religion or belief ethnic or national origin disability age citizenship marital domestic or civil partnership status sexual orientation or gender identity or any other basis as protected by applicable law.
About Accenture
Accenture is a leading global professional services company that helps the worlds leading businesses governments and other organizations build their digital core optimize their operations accelerate revenue growth and enhance citizen servicescreating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791000 people serving clients in more than 120 countries. Technology is at the core of change today and we are one of the worlds leaders in helping drive that change with strong ecosystem relationships. We combine our strength in technology and leadership in cloud data and AI with unmatched industry experience functional expertise and global delivery capability. Our broad range of services solutions and assets across Strategy & Consulting Technology Operations Industry X and Song together with our culture of shared success and commitment to creating 360 value enable us to help our clients reinvent and build trusted lasting relationships. We measure our success by the 360 value we create for our clients each other our shareholders partners and communities.Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status sexual orientation gender identity or expression marital status citizenship status or any other basis as protected by applicable rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities
Required Experience:
IC
Key Skills
About Company
About Accenture Accenture solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and ... View more
