Specialist IS Bus Systems Analyst

Career Category

Job Description

Amgen is the worlds leading biopharmaceutical company with a versatile portfolio of products. Our science-based approach has led to the discovery of novel therapies in the areas of cardiovascular disease oncology bone health neuroscience nephrology and inflammation. Our patient-centred culture fuels our commitment to delight their experience with innovative medicine delivery Amgen new ideas are not just welcomed but celebrated. You will be joining a team of over 20000 inspirational colleagues eager to have a positive impact with one mission: to serve every patient every time.

What you will do

As a member of the ADL Technology Team this role will support and enhance computerized systems within a highly GMP-regulated environment by translating operational and quality requirements into compliant system specifications. Ensure all system changes adhere to established quality procedures and work closely with Quality Assurance Manufacturing Supply Chain and external vendors to meet audit and regulatory expectations. Demonstrate a strong understanding of GMP principles with a consistent focus on data integrity high-quality documentation and regulatory compliance.

ADL Technology Operations Support: Specialist IS Business Systems Analyst Operations Technology.

This position will report to the Associate Director Technology in Ireland.

Responsibilities include but are not limited to:

• Effectively manage relationships with business partners and delivery of L2 support services to customers. Liaison between business stakeholders and product owners.
• Troubleshoot and resolve system issues in the manufacturing and supply chain area within SAP environment including master data maintenance.
• Support system configuration testing and deployment activities across the application lifecycle.
• Own responsibility for system availability security validation compliance and lifecycle management (e.g. CMMS QBMS).
• Coordinate with internal partners and external vendors on system upgrades ongoing support and enhancements.
• Collaborate closely with Quality Assurance Manufacturing Supply Chain and Automation partners maintaining documentation SOPs and system configuration records.
• Ensure adherence to internal policies data governance standards and regulatory requirements.
• Utilize AI visualizations and digital solutions to improve efficiency and productivity.
• Communicate with transparency and influence.
• Travel: Domestic and international travel up to 20% may be required.

Basic Qualifications:

• Bachelors degree and at least 6 years of Information System and/or manufacturing technology experience
• Masters degree and at least 4years of Information System and/or manufacturing technology experience.

Preferred Qualifications:

• Bachelors degree in computer scienceEngineeringor Information Systems
• Understanding of GMPregulated environments
• Technical depth across Information and Operations Technology (IT/OT) and demonstrated ability to lead technology change.
• Strong handson experience with SAP in manufacturing and SCM contexts.
• Experience with SAP master data and pricing Manufacturing and quality systems (CMMS QBMS) ServiceNow request and change workflows.
• Strong stakeholder communication across technical and business teams including experience engaging with senior stakeholders.