Assistant Manager
Job Summary
Job Title: Retail Store Assistant Manager
About Mind Games
Mind Games is North Americas premier specialty retailer Where Creative Minds Come to Play!
Our stores are filled with games puzzles and toys for every age and occasion. We dont just sell products we create experiences spark creativity and give people the chance to explore hobbies and interests they love.
Were looking for a motivated and dynamic Assistant Store Manager to help lead our team and support the daily operations of the this role youll assist the Store Manager in driving sales coaching and supporting team members ensuring operational excellence and creating an outstanding customer experience. If you thrive in a fast-paced playful environment and enjoy leading by example while fostering a fun and welcoming store this is your opportunity to make a real impact!
Duties and Responsibilities include but are not limited to:
- Support daily store operations by scheduling assigning and following up on employee tasks. Recruit select orient and train team members to maintain a strong and capable staff.
- Coach mentor and develop employees providing feedback and guidance to help them reach their full potential. Address performance issues as needed.
- Assist in achieving financial objectives by preparing budgets monitoring expenditures analyzing variances and taking corrective action when necessary.
- Build strong customer relationships by understanding their needs providing exceptional service and ensuring a welcoming store environment.
- Drive sales and marketing initiatives by analyzing promotions display plans and operating/financial reports to maximize profitability.
- Ensure the store is safe clean and compliant with all company policies and procedures.
- Implement and monitor loss prevention and shrink programs to protect company assets.
You are best suited for this role if you have the following qualifications and skills:
Bachelors degree in business administration or a related field preferred.
2 years of management experience in a specialty retail environment.
Strong leadership coaching and team development abilities with a proven track record of motivating and building high-performing teams.
Customer service-oriented with in-depth knowledge of retail operations and business management processes.
Expertise in shrink reduction expense control merchandising strategies brand differentiation and partnership development.
Highly organized with the ability to multitask and prioritize in a fast-paced environment.
Passion for board games puzzles and pop culture with a drive to achieve sales goals.
Experience recruiting hiring training and mentoring employees.
Self-motivated energetic and results driven.
Pay Rate: Insert hourly rate or range
Benefits:
- Competitive pay
- Flexible scheduling
- Casual dress environment
- Employee discount on games puzzles and toys
- Work in a fun creative environment surrounded by products and people you love
Store Location: Guildford Mall Surrey BC
Required Experience:
Manager