JOB DESCRIPTION
Visit in live here : W VERBIER Home
Become a W Talent and Embody the W Art of Living!
As a Talent you are the essence of W for our guests. You bring a playful warm and welcoming touch that makes all the difference in our W hotels. You are unique passionate and your personality shines through in every interaction.
AN EXCEPTIONAL OPPORTUNITY TO JOIN THE W VERBIER TEAM!
As a Welcome Agent/Receptionist Day & Night you will participate in the daily tasks of the department while being a reference for the W spirit and concept and the brand standards.
You will welcome and take care of customers from check-in to check-out with enthusiasm and professionalism to ensure a WOW effect and anticipate and respond to customers needs.
As an Insider and a brand Ambassador you will advise guests on the hotels services terms and conditions and any other requirements to ensure a memorable experience.
You will be responsible for the communication with the guests by phone or email and report the necessary information to the different departments of the hotel.
You will verify and invoice services collect bills and control deferred payments.
As a night receptionist you will be responsible for the night shift in terms of security and customer relations. You will be responsible for resolving any customer complaints in a WOW manner. You will be responsible for the days financial report as well as the hotels newsletter. As during the day you will welcome and take care of the check-in and check-out of the moment.
PROFILE
Previous experience in a 5* hotel reception area
Fluent in French and English a 3rd language is appreciated
You are highly motivated
Excellent communication skills
Real interests for the brand valeues W of taste sound body scene and stance
Be detail oriented and have a passion for giving guests an exceptional experience.
Position to be filled for the Winter season : December 2026 to March 2027
Due to visa restrictions only applicants from Switzerland and European Union can be considered.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Unclear Seniority
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more