Welcome desk SupervisorReception (day & night) W VERBIER
Share
Job Location:
Entremont - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION
As a Talent you embody the W lifestyle for our clients. You are truly the soul of our brand. Talents stand out with their personality and passion for playful warm and welcoming places like W hotels.
A UNIQUE OPPORTUNITY TO JOIN THE W VERBIER TEAM
As a Welcome Desk Supervisor you will be responsible for managing the Welcome talents to ensure a warm and welcoming experience to all guests and to ensure all talents provide a WOW service.
The Welcome team is responsible for a sensory welcome experience and a seamless departure experience for all guests whilst also ensuring a sense of fun.
You will participate in the daily tasks of the department while being a reference for the W spirit and concept and the brand standards.
You will welcome and take care of customers from check-in to check-out with enthusiasm and professionalism to ensure a WOW effect and anticipate and respond to customers needs.
As an Insider and a brand Ambassador you will advise guests on the hotels services terms and conditions and any other requirements to ensure a memorable experience.
You will be responsible for the communication with the guests by phone or email and report the necessary information to the different departments of the hotel.
You will verify and invoice services collect bills and control deferred payments.
You will cover the day shifts and nights shifts.
PROFILE
You are passionate about the W brand
You have a prior experience in managing a Welcome Office in a high and lifestyle kind of environment
You remain in the know at all times.
You have excellent people skills and have an upbeat positive attitude to work and life.
You are creative and always think of new ways of doing things you embrace change.
You are someone who enjoys a challenge
Real interest in the in W brand values : taste sound body scene and stance
Be detail oriented and have a passion for giving guests an exceptional experience.
Fluent in French and English
Position to be filled from April - May 2026 long term position.
Due to visa restrictions only applicants from Switzerland and European Union can be considered.
Required Experience:
Manager
Key Skills
- In House Legal
- Deputy
- Adobe Photoshop
- Import & Export
- Cosmetics
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
