Lead IR Digital Engagement Solutions (Maternity Cover)
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Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
*1 year fixed-term contract
MAKE HISTORY WITH US!
At PMI weve chosen to do something incredible.
With huge change comes huge opportunity. So wherever you join us youll enjoy the freedom to dream up and deliver better brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile consumer-centric business that harnesses technological innovation to deliver smarter science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here you can make a difference. You can craft the consumer journey from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. Youll develop your skills; collaborating across functions markets and regions. If you want to play a part in driving one of the biggest societal changes of our time theres no better place!
JOIN US!
The overall purpose of this position will be:
- Lead the design of the PMI B2B(2C) global Digital channel capabilities in close collaboration with the markets/regions and IT team.
Accordingly lead projects or sub-projects and deliver digital solutions at global scale aimed to generate:
- Excellence in execution by equipping the PMI affiliates with appropriate business processes and solutions to achieve targets on both RRP and conventional business at indirect retail (retailers)
- Efficiency gains by effectively automatizing processes and optimizing both back office and Field Force workload on low added-value activities
- Sustainable competitive advantage to build valuable efficient and long-lasting relationships with our current and future business partners (scale & flexibility)
Retailer channel is accountable for close to 100% of the PMI CC volume and Heets volume and more than 40% of Devices sales (biggest channel). In addition this channel is also playing a major role for leads generation (more than 20% of the total in EU) and services delivery (e.g. replacements) in the context of the new go-to-market RRP strategy
WHO ARE WE LOOKING FOR
- Business & Administration or IT (preferably Masters Degree)
- 3 years experience in the Commercial area ideally related to Field Force management Trade Engagement or Commercial planning domain.
- Deep understanding of CRM related processes omni channel Digital solutions & Customer Journeys with good grasp of reporting and analytics tools.
- Previous experience in managing the development of digital products under agile methodology (i.e. SCRUM).
WHAT WE OFFER YOU
- Private medical and dental care life insurance;
- Subsidized meals in company canteens;
- Hybrid work opportunity(40% office 60% remotely)and flexible working arrangements;
- Employee pension plan;
- Multisport program;
- Cafeteria with various benefits;
- Wide range of trainings optional language classes further education
- Free bike and car parking for all employees
- In this position you will earn no less that 14000 PLN gross monthly
HOW CAN YOU MAKE HISTORY WITH US
- Lead or participate to the scope definition of new Digital channel capabilities or sub-capabilities in line with global vision & strategy by liaising with the various partners (Markets Regions IT & other PMI functions). For major initiatives this includes the preparation of business cases supported by return-on-investment models.
- Lead or collaborate to the design of new future-proof Digital channel capabilities and related end-to-end business processes to further improve the efficiency and effectiveness of the various commercial levers (retailers field force call centre trade loyalty schemes community management training & capability building).
- Coordinate the development of the new Digital channel capabilities in close collaboration with IT ensuring the quality of the deliverables within the allocated budget and timeframe.
- Supervise the piloting of new Digital solutions to fix users pain points and to create additional value by capturing their business opportunities. Support the deployment team and the regional commercial teams to enable excellent global deployment.
- Define and design KPIs related to the new capabilities and ensure that these are developed and embedded into the analytical environment in collaboration with the analytics team.
- In line with the Agile Methodology closely and effectively participate to the management of the backlog (prioritization sprint planning release review & other ceremonies documentation...).
Please note that only on-line applications will be taken into consideration.
Only selected candidates will be contacted.
At PMI we run the business in line with ethical principles and encourage SpeakUp culture. We care for equal chances and fair treatment. If you find anything that violates these principles in this job offer or the recruitment process you may contact our Ethics and Compliance Team at . Read more about Ethics&Compliance at PMI here.
Key Skills
About Company
Philip Morris International (PMI) is a leading international tobacco company engaged in the manufacture and sale of cigarettes, smoke-free products and associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. PMI is building a f ... View more
