Product Manager
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Product Manager
Credit card authorization experience preferred Understand business objectives and customer needs identify creative ways to leverage capabilities and develop innovative solutions to meet those needs.
Work closely with Technology as key partner interfacing back with business teams to be responsible for and ensure best-in-class delivery and
customer outcomes
Primary liaison between the Company and contracted third party servicing Partners.
Establishes and maintains effective working relationships with the product operations team.
Monitors and improves processes related to third party servicing to minimize risks and to ensure corporate reputation remains intact.
Conducts contract testing to ensure compliance with AEMP 10 requirements.
Oversees and evaluates the implementation of new products and services offered by Company at each third-party vendor to ensure quality and
appropriate risk mitigation.
Collaborate effectively with all stakeholders and partners to ensure regulatory compliance
Partner with Operation Excellence Business Product Management teams among others to identify gaps create new processes and streamline processes
Strong analytical discipline solution-oriented mindset and focus on outcomes
Strong project/product management skills and demonstrated ability to manage multiple business priorities
Ability to build strong relationships communicate effectively and lead through influence
Knowledge of Third-party monitoring SLA tracking / Progress reporting and Process controls
Responsible to ensure supplier compliance of AXP standards/requirements
Drive departmental standards and audit /review remediation.
Serve as an escalation point for Partner related issues and incidents
Knowledge of Third-party lifecycle activities Pre-contract Post-Contract and Termination
Demonstrated ability to quickly adapt to changing circumstances with a will to win
Identify opportunities to build dashboard and support leadership with regular updates
