Business Analyst-III (ID 30059)
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
Looking for folks that have previous experience in tech companies have experience driving measurable results SQL (python is a plus) and at least 5 years of work experience. - A degree in Math Statistics Economics Computer Science or a similar domain - Expertise of SQL queries ETL A/B Testing*** *Interview process: 1st round - 30 minutes with hiring manager 2nd round: 1 30-minute SQL live assessment (must be on a laptop) 1 30-minute case study interview 3rd round is a final interview with higher level manager We are seeking a dynamic and results-driven individual with a strong background in customer experience operations management and strategy development. If you are passionate about revolutionizing the way people think about food delivery and have a proven track record of building and executing successful strategies we want you to join our team Key Responsibilities Strategic Leadership You will play a crucial role in shaping the overall strategy and driving operational excellence to deliver a top-notch experience for our customers Analyze customer data and feedback to identify areas for improvement and make data-driven recommendations to enhance the customer experience Metric and Performance Management Monitor and optimize key performance indicators (KPIs) to measure the success of customer experience initiatives. Identify performance gaps root causes and opportunities to improve key metrics; lead initiatives to drive measurable KPI improvements. Oversee model governance version control and data integrity across cross-functional stakeholders. Automate and streamline reporting workflows; leverage Python (preferred) to improve efficiency and analytical rigor where applicable. Technical Expertise Own and enhance complex Google Sheets based models ensuring accuracy scalability and clear documentation of assumptions and logic. Dive deep into large datasets using SQL and Excel/Google Sheets to generate actionable insights and inform strategic decisions. Experience building automated solutions for manual processes Translate business questions into structured analyses; design dashboards reporting frameworks and KPI tracking mechanisms. Cross-functional Collaboration Communicate insights and recommendations clearly to both technical and non-technical audiences influencing data-driven decision-making. Job Requirements You have 6 years of experience in strategy management consulting product or related; experience in support strategy is a plus Experience working at a tech company A degree in Math Statistics Economics Computer Science or a similar domain Expertise of SQL queries ETL A/B Testing You can solve analytical problems quickly and are experienced in SQL and Excel You have a track record of leading cross-functional initiatives hitting goals and succeeding in a team environment You like to learn new skills and can apply them to your work quickly and independently. You are an owner meaning you take responsibility for outcomes have experience being in the drivers seat and want to define scope and vision from ambiguous problems You have a bias towards action are scrappy and can pivot when you learn new information You can influence and motivate people at all levels across a variety of job functions Preferred experience with building AI models
