Production Service Engineer
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Adobe is driving its business into the Cloud and is looking for key engineers to help us get there. We are looking for someone who has hands on Enterprise Software experience familiarity with Amazon Cloud Services/Microsoft Azure and experience working with customers to keep them in the game. As we continue to expand our product offerings across the marketplace you will support our customers in the deployment operation and upgrade of their sites on single tenant AEM deployments. The challenge Cloud Deployment Engineers are technology-savvy individuals who have experience in Cloud Automation and Infrastructure and know its value in driving company strategies in Digital Marketing. They work as back-end technical team for our clients to provide technical support work in various troubleshooting & maintenance tasks and providing solutions along with Customer Success Engineering team to ensure overall customer success. This position includes all of the following aspects
Strategic support and consulting in Adobes Customer Experience Orchestration best practices andbridging communication into Creativity & ProductivityStrategic enablement of customers by providing support for deployments key productupgrades regular maintenance activities major production cutovers & releasesProvide triaging support for resolving critical incidentsFocus on ensuring service level agreements for customers
Skill Requirements
BE/ in Computer Science Engineering or equivalentOverall 4/5 years of relevant work experience
Strong knowledge of RedHat Linux and Java systemTroubeshooting experience in procution and non-production environment
Experience with Amazon Web Services and/or Microsoft Azure infrastructure highly desired
Experience with Enterprise mission critical software is essential with Adobe Experience Manager (AEM) a strong plus
Experience with long term operation troubleshooting and upgrade of Enterprise software a plus
Good written and verbal communicationsSuperior ability to demonstrate genuine concern anticipate needs and address customer or team or project needs
Experience with Automation tools such as Maven Jenkins Git is good to have
Experience with Chef/Puppet/Salt Stack is good to haveNice to have scripting skills in Bash/Ruby/Python
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.
Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Lets Adobe together
At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.
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AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work your application may not move forward in the process.
At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.
Required Experience:
IC
