Transitional Housing Case Manager

Transitional Housing Case Manager

Maternity Leave Coverage

Status: Full-time contract starts asap Contract end date: Aug 27 2027

Salary: $58500/year Reports to: Executive Director

Location: In office Newmarket and work in York Region Community

About WCYR

The Womens Centre of York Region supports women and their families to move toward lives of safety confidence independence and well-being. Our work is grounded in trauma-informed client-centred feminist and anti-oppressive practice. We recognize that supporting women often also means supporting the family system around them including parenting relationships couple dynamics and childrens emotional well-being.

The Womens Centre of York Region (WCYR) is seeking a compassionate skilled and trauma-informed transitional housing case manager to support clients to build independence and secure housing. The Case Manager is a navigator an advocate and a coordinator who balances service provision with system navigation and short-term counselling support. The Case Manager will assess needs review goals establish service plans and provide short-term informal counselling.

By working through these challenges women improve the quality of their lives and secure adequate long-term housing solutions.

The ideal candidate understands and is experienced with trauma informed care and transitional housing. They are resourceful able to multi-task organized and able to work independently. Familiarity with housing systems a benefit

Transitional Housing Case Manager provides emotional and practical support to women who have left or are considering leaving abusive relationships.

Direct services:

• Be the main point person for all walk-in clients requiring same day assistance
• Provide brief counselling and provide support and assistance in goal setting and in developing a plan of action to secure stable housing
• Assist women in carrying out their plans of action by assessing their progress identifying challenges and providing strategies to resolve any difficulties in reaching their goals
• Provide case management support and assistance with applications and documentation
• Attend court case conferences and court hearings when required

Indirect services:

• Provide support letters to other agencies (i. e. housing agencies CAS employment agencies)
• Maintain accurate client case notes in database
• Maintain and submit service data for the purpose of reporting evaluation and research
• Provide case consultation via meetings or telephone with other service professionals.
• Schedule appointments.
• Advocate to and liaise with other community agencies on behalf of clients to ensure the needs of clients are met. Appointment accompaniment as required

Caseload:

• Maintain a caseload of 40 clients at any given time unless special circumstances prevent this and is agreed upon with your direct supervisor

Other responsibilities:

• Attend and participate in monthly staff meetings and supervision
• Attend and participate in professional development training.
• Maintain registration with OCSWSSW and/or CRPO college in good standing
• Support the Centre with ongoing program planning development and evaluation.
• Responsible for participating in the understanding and review of funding each year and/or in the event the funding model definition or target should require an amendment
• Support the organization in meeting its mission and vision (mandate)

Qualifications

• Masters or Bachelors degree in Social Work Counselling or related field
• Registration in good standing with a relevant regulatory college in Ontario a must
• Strong understanding of trauma-informed anti-oppressive and client-centred practice
• Experience working with women children and families impacted by violence trauma family conflict or relational stress is strongly preferred
• Knowledge of community resources and referral pathways in York Region is an asset
• Excellent assessment documentation communication and interpersonal skills
• Ability to work independently while contributing positively to a collaborative team environment

How to Apply

Please submit your resume and cover letter to with the subject line: TH Case Manager

We thank all applicants for their interest; however only those selected for an interview will be contacted.

Equity and Accessibility Statement

WCYR is committed to building a diverse inclusive and equitable workplace. We encourage applications from individuals who reflect the communities we serve including women racialized persons Indigenous peoples persons with disabilities 2SLGBTQ individuals and those with diverse lived experiences.

WCYR is committed to providing accommodation in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) throughout the recruitment and selection process. Applicants are encouraged to advise us of any accommodation needed to ensure fair and equitable access.

AI will not be used to screen applicants.

Required Experience:

Manager