Correctional Health Quality and Improvement Officer

Job Description:

Fixed Term Part Time role:
Excellent benefits including salary packaging
Fitzroy and Truganina location
Best practice implementation

About the Role

The Correctional Health Quality and Improvement Officer is dedicated to optimizing the efficiency and effectiveness of the Correctional Health Program by building enhanced capabilities in service planning stakeholder engagement and data analytics. This strategic role is central to delivering exceptional patient care and advancing organizational excellence.

Reporting directly to the General Manager of Access Corrections and Imaging and working closely with the Medical Director Operations Manager and Nurse Managers this role fosters a culture of continuous improvement across the Correctional Health Program.

• Lead Problem-Solving & Project Management: Provide dedicated problem-solving and project management support at both program and departmental levels to drive quality and improvement initiatives.

• Align Initiatives with Strategic Goals: Collaborate with local Audit & Improvement committees to ensure that all quality and improvement projects align with organizational strategic plans key performance indicators (KPIs/KPAs) and quality standards.

• Develop Policies & Procedures: Assist in the creation and refinement of local policies guidelines and standard operating procedures to enhance service delivery and compliance.

Depending on the successful candidates qualifications and registration the position may be classified as:
Nurses and Midwives YU11
Allied Health Professionals VC1
Health and Allied Services HS4

Your Contribution

• Relevant Qualification or AHPRA registration

• X 3-day Continuous Improvement Course or the intention to complete the course

• Experience in project management or continuous improvement

What we Offer
A focus on wellbeing initiatives with regular events and programs
Salary Packaging Increase your take home pay!
Regular opportunities for professional development to assist you to reach your career goals
Culture of continuous improvement

About (add in department name)

St Vincents Correctional Health Services (SVCHS) provides tertiary and secondary healthcare to people in custody. SVCHS extends its care beyond the walls of St Vincents Hospital Melbourne and provides subacute care within Port Philip Prison and liaison services to all prisons within the state of Victoria.

Working at St Vincents
St Vincents Hospital Melbourne (SVHM) is a leading teaching research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion Justice Integrity and Excellence.

Application

Please attach your resume and cover letter to your application.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

Please visit our website for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.

The Correctional Health Quality and Improvement Officer collaborates with St Vincents Hospital Melbourne (SVHM) Quality Continuous Improvement (CI) and Decision Support Unit (DSU) business partners to implement quality improvement initiatives within the directorate. Additionally this role contributes to broader organizational projects and improvement efforts ensuring alignment with the hospitals strategic goals.

POSITION DUTIES
Lead Problem-Solving & Project Management: Provide dedicated problem-solving and project management support at both program and departmental levels to drive quality and improvement initiatives.
Align Initiatives with Strategic Goals: Collaborate with local Audit & Improvement committees to ensure that all quality and improvement projects align with organizational strategic plans key performance indicators (KPIs/KPAs) and quality standards.
Develop Policies & Procedures: Assist in the creation and refinement of local policies guidelines and standard operating procedures to enhance service delivery and compliance.
Strengthen Service Planning & Quality Assurance: Work closely with Senior Management to improve service planning and quality assurance by building stronger connections with the Quality and Continuous Improvement departments.
Cultivate a Culture of Improvement: Foster a culture of continuous improvement across the Access and Imaging workforce by enhancing capabilities and promoting best practices.
Enhance Data Reporting & Analytics: Improve data reporting and monitoring by serving as a liaison with the Decision Support Unit (DSU) to ensure accurate and timely data-driven decision-making.
Optimise Initiative Responsiveness: Increase responsiveness and turnaround times for quality improvement and project initiatives by defining and implementing an efficient reporting structure with clear authority to prioritise key projects.
Elevate Service Quality: Focus on enhancing service quality through strategic initiatives and fostering a culture of continuous improvement.
Advance Patient Care & Organisational Excellence: Support the delivery of exceptional patient care and the advancement of organizational excellence through quality and improvement initiatives.
Strengthen Program Expertise: Enhance local expertise within the Access and Imaging Program contributing to stronger overall program performance.
Enhance Stakeholder Engagement: Improve engagement and collaboration with both internal and external stakeholders to support the directorates quality and improvement goals.

INCUMBENT OBLIGATIONS
General
Perform duties of the position to best of their ability and to a standard acceptable to SVHM.
Comply with all SVHM policies procedures by laws and directions.
Treat others with respect and always behave professionally and in accordance with the SVHM Code of Conduct.
Only access confidential information held by SVHM when this is necessary for business purposes maintaining the confidentiality of that information once accessed
Participate in the annual SVHM performance review process
Display adaptability and flexibility to meet the changing operational needs of the business.
Comply with applicable Enterprise Bargaining Agreement provisions.
Display a willingness to develop self and seek to improve performance.

Clinical Quality and Safety
Attend clinical orientation upon commencement.
Maintain clinical registration and any required indemnity cover
Always work within approved scope of practice under supervision by more senior clinical staff as appropriate.
Take personal responsibility for the quality and safety of work undertaken
Take all necessary care and precautions when undertaking clinical procedures
Complete annual clinical competencies
Maintain skills and knowledge necessary to safely and skilfully undertake clinical work
Consult with peers and other experts and refer to other healthcare workers when appropriate and in a timely manner
Collaborate and clearly communicate with patients/clients and the healthcare team
Participate in clinical risk management and continuous quality improvement activities as part of day-to-day work.

Person Centred Care
Ensure consumers receive information in an appropriate and accessible format
Actively support consumers to make informed decisions about their treatment and ongoing care
Ensure consumers are aware of their rights responsibilities and how to provide feedback.

Health and Safety
Protect the health and safety of self and others complying with all health and safety related policies procedures and directions
Complete required Fire and Emergency Training annually
Complete required Workplace Culture and Equity Training annually
Attend general hospital orientation within 3 months of commencement
As required comply with fit-testing and PPE requirements
Participate in reporting and analysis of safety and quality data including risks or hazards
Report any hazards near misses and incidents (regardless of whether an injury occurred or not) into Riskman
Identify and report any variance to expected standard and minimising the risk of adverse outcomes

SELECTION CRITERIA
ESSENTIAL REGISTRATION LICESNSE OR QUALIFICATION REQUIREMENT
Relevant Qualification or AHPRA registration
X 3-day Continuous Improvement Course or the intention to complete the course
Experience in project management or continuous improvement

OTHER ESSENTIAL REQUIREMENTS
Understanding of the clinical settings and secondary services
Knowledge of principles and practice of evidence-based care
Demonstrated experience and expertise in communicating with senior managers/executives with clarity and precision
Strong communication and presentation skills specifically the ability to communicate positively with patients and staffs at all level
Strong interpersonal skills including analytic skills particularly in the areas of clinical and project management and analysis
Strong and well-developed project management and/or planning and organizational skills
High level computer literacy
Proven ability to be self-directed motivated and positive and work in a team environment.

OTHER NON-ESSENTIAL REQUIREMENTS
Post graduate qualifications in a clinical specialty project management business or service improvement are highly desirable
Experience working in Telehealth in acute setting

Closing Date:

Reconciliation Action Plan:

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct