Clinical Support SpecialistShoulder ReplacementPretoria
As aClinical Support SpecialistShoulder Replacement-you will join a fast-growing collaborativeTrauma andExtremities(T&E)teamreporting to the Regional Sales Manager. You will serve as a trusted clinical supporter in theatres and hospitals providing expert product knowledge training and support to healthcare professionals to ensure exceptional service andoptimalpatient outcomesmainly focusingonshoulder replacement. Working closely with the sales team you will help drive business growth whilerepresentingStryker with integrity professionalism and a commitment to making a difference.
CoveringPretoria this role offers opportunities for professional growth in a dynamic industry while collaborating with a reliable team that values knowledge sharing and mutual support.
What will you do:
Service and support existing and new customers within theatre and clinical environments ensuringhigh levelsof customer satisfaction.
Collaborate with team members and the Regional Sales Manager tomaintainbest-in-class customer service standards.
Audit theatre stock manage consignment inventory and uphold strong asset management practices.
Conduct product trials evaluations and workshopsdemonstratinga deep understanding of clinical applications.
Plan organize and deliver training sessions and events for physicians theatre staff and hospital administration.
Support the introduction of new Stryker products coordinatinginstrumentsand training asrequired.
Observe customer needs and liaise with sales colleagues to provideoptimalsolutions and introduceadditionalStryker products.
Develop a strong understanding of the local healthcare environment and contribute to regional strategy initiatives.
Additionalresponsibilities as directed by RSM (Regional Sales Manager)
What will you need:
Required:
Bachelors degree in Nursing Life Sciences or a related healthcare field
2 years of experience in theatre or clinical environments as a Clinical Supporter orORNurse
Strong knowledge of anatomy physiology and clinical procedures.
Prior exposure toshoulder replacement procedureswithin theatre environment
Ability to manage clinical support responsibilities whileassistingthe sales team
Excellent communication and relationship-building skills
High integrity and commitment to patient safety
Fluency in English and a valid drivers license
Preferred:
Prior exposure toshoulder replacementand upper extremitiesprocedureswithin theatre environment
Stryker South Africa is committed to promoting equity diversity and an inclusive workplace. We welcome applications from suitably qualified candidates regardless of ethnicity race nationality social origin gender disability age or sexual identity. Applications will be considered in line with our Employment Equity Plan.
Required Experience:
IC
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more