Who We Are:
At Emburse youll not just imagine the future youll build it. As a leader in travel and expense solutions we are creating a future where technology drives business value and inspires extraordinary results.Our AI-powered platform helps organizations modernize financial operations increase visibility and optimize spend across the enterprise.
The Manager Professional Services Travel Systems is responsible for leading a team of consultants who activate configure and optimize Emburse solutions for travel-focused clients. This role combines deep travel industry expertise (GDS PNR logic API integrations TMC workflows) with strong people leadership and operational management. This leader will drive strategic execution of travel implementations ensure alignment with customer travel policies and system integrations and oversee delivery excellence across booking rebooking and data exchange configurations. The role partners closely with Product Engineering and Customer teams to ensure high-quality deployments and continuous process improvement.
What you will do
- Lead coach and develop a high-performing team of Professional Services Consultants and Specialists including hiring performance management and career development.
- Define departmental goals aligned with company strategy and drive execution through key performance metrics and operational reporting.
- Forecast and allocate resources to meet project delivery and business demands effectively.
- Foster a culture of customer excellence accountability and continuous improvement within the Professional Services team.
- Provide strategic oversight of travel software implementations including GDS integrations (Sabre Amadeus Travelport) PNR logic and TMC workflow optimization.
- Ensure travel configuration and data integrations align with corporate travel policies customer requirements and downstream systems.
- Serve as senior escalation point for complex travel system and integration issues guiding consultants in troubleshooting and resolution.
- Collaborate cross-functionally with Engineering Product Sales and Customer Success to enhance solutions resolve issues and influence the product roadmap.
- Partner with executive leadership to advance departmental strategy process improvements and customer relationship growth.
What you will bring
Education: Bachelors degree college diploma or equivalent professional experience.
Leadership: 4 years leading direct reports with a focus on coaching development and constructive feedback.
Project Management: 4 years of PM experience within a fast-paced technology or software implementation environment.
Industry Expertise: 3 years of hands-on experience with Emburse products or equivalent enterprise platforms.
GDS Mastery: Advanced knowledge of Sabre Amadeus and Travelport (Apollo Galileo Worldspan).
Technical Travel Logic: Deep understanding of PNR structure ticketing exchanges TMC logic and booking/rebooking workflows.
System Integrations: Experience aligning travel booking data for API integrations and familiarity with platforms like Magna Tech.
Financial Acumen: Strong knowledge of accounting systems financial terminology and CRM/database-driven workflow tools.
Strategic Oversight: Ability to manage configurations that enforce corporate travel policies and optimize client savings.
Analytical Skills: Strong ability to interpret team performance data and complex system-level travel data.
Communication: Exceptional interpersonal negotiation and virtual presentation skills for a customer-facing environment.
Culture & Drive: Proven ability to manage competing priorities while embodying and instilling Emburse core values.
Why Emburse
Finance is changingand at Emburse were leading the way. Our AI-powered solutions help organizations eliminate inefficiencies gain real-time visibility and optimize spendso they can focus on whats next not whats slowing them down.
A Company with Momentum We serve 12M users across 120 countries helping businesses modernize
their finance operations.
A Team That Innovates Work alongside some of the brightest minds in finance tech and AI to solve real-
world challenges.
A Culture That Empowers Competitive pay flexible work and an inclusive collaborative environment that
supports your success.
A Career That Matters Your work here drives efficiency innovation and smarter financial decision-making
for businesses everywhere.
Shape your future & find whats next at Emburse.
Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Who We Are: At Emburse youll not just imagine the future youll build it. As a leader in travel and expense solutions we are creating a future where technology drives business value and inspires extraordinary results.Our AI-powered platform helps organizations modernize financial operations increase...
Who We Are:
At Emburse youll not just imagine the future youll build it. As a leader in travel and expense solutions we are creating a future where technology drives business value and inspires extraordinary results.Our AI-powered platform helps organizations modernize financial operations increase visibility and optimize spend across the enterprise.
The Manager Professional Services Travel Systems is responsible for leading a team of consultants who activate configure and optimize Emburse solutions for travel-focused clients. This role combines deep travel industry expertise (GDS PNR logic API integrations TMC workflows) with strong people leadership and operational management. This leader will drive strategic execution of travel implementations ensure alignment with customer travel policies and system integrations and oversee delivery excellence across booking rebooking and data exchange configurations. The role partners closely with Product Engineering and Customer teams to ensure high-quality deployments and continuous process improvement.
What you will do
- Lead coach and develop a high-performing team of Professional Services Consultants and Specialists including hiring performance management and career development.
- Define departmental goals aligned with company strategy and drive execution through key performance metrics and operational reporting.
- Forecast and allocate resources to meet project delivery and business demands effectively.
- Foster a culture of customer excellence accountability and continuous improvement within the Professional Services team.
- Provide strategic oversight of travel software implementations including GDS integrations (Sabre Amadeus Travelport) PNR logic and TMC workflow optimization.
- Ensure travel configuration and data integrations align with corporate travel policies customer requirements and downstream systems.
- Serve as senior escalation point for complex travel system and integration issues guiding consultants in troubleshooting and resolution.
- Collaborate cross-functionally with Engineering Product Sales and Customer Success to enhance solutions resolve issues and influence the product roadmap.
- Partner with executive leadership to advance departmental strategy process improvements and customer relationship growth.
What you will bring
Education: Bachelors degree college diploma or equivalent professional experience.
Leadership: 4 years leading direct reports with a focus on coaching development and constructive feedback.
Project Management: 4 years of PM experience within a fast-paced technology or software implementation environment.
Industry Expertise: 3 years of hands-on experience with Emburse products or equivalent enterprise platforms.
GDS Mastery: Advanced knowledge of Sabre Amadeus and Travelport (Apollo Galileo Worldspan).
Technical Travel Logic: Deep understanding of PNR structure ticketing exchanges TMC logic and booking/rebooking workflows.
System Integrations: Experience aligning travel booking data for API integrations and familiarity with platforms like Magna Tech.
Financial Acumen: Strong knowledge of accounting systems financial terminology and CRM/database-driven workflow tools.
Strategic Oversight: Ability to manage configurations that enforce corporate travel policies and optimize client savings.
Analytical Skills: Strong ability to interpret team performance data and complex system-level travel data.
Communication: Exceptional interpersonal negotiation and virtual presentation skills for a customer-facing environment.
Culture & Drive: Proven ability to manage competing priorities while embodying and instilling Emburse core values.
Why Emburse
Finance is changingand at Emburse were leading the way. Our AI-powered solutions help organizations eliminate inefficiencies gain real-time visibility and optimize spendso they can focus on whats next not whats slowing them down.
A Company with Momentum We serve 12M users across 120 countries helping businesses modernize
their finance operations.
A Team That Innovates Work alongside some of the brightest minds in finance tech and AI to solve real-
world challenges.
A Culture That Empowers Competitive pay flexible work and an inclusive collaborative environment that
supports your success.
A Career That Matters Your work here drives efficiency innovation and smarter financial decision-making
for businesses everywhere.
Shape your future & find whats next at Emburse.
Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
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Posted on:
Yesterday
Vacancies:
1 Vacancy
